Traci Jackson Email & Phone Number
Director of Customer Care @ American Water
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Traci Jackson Location
- Pittsburgh, PA, US
Traci Jackson Work
- 2024 -now Director of Customer Care @
- 2021 -2024 Director Contact Center @
- 2019 -2021 Manager Business Customers @
- 2017 -2019 Major Account Manager @
- 2004 -2016 Operations Manager @
- 2002 -2004 Outside Local Manager @
- 2000 -2002 Dispatch Resource Call Center Supervisor @
- 1998 -2000 Dispatch Resouce Call Center Night Duty Coordinator @
- 1997 -1998 Assistant Buyer @ Kaufmanns
- 1993 -1997 Buyer @
Traci Jackson Education
- Waynesburg University 2001-2002
- Penn State University 1989-1993
Traci Jackson Skills
- Customer Service
- Team Leadership
- Telecommunications
- Customer Experience
- Management
- Sales
- Television
- Fiber Optics
- Purchasing
- Budgets
- Construction Safety
- Labor Relations
- Productivity Improvement
- Interiewing and Staffing
- Written Communication
- Verbal Communication
- Call Center Management
- Change Management
- Expense Reduction
- Cross-functional Team Leadership
- Training
- Retail
- Microsoft Office
- Process Improvement
- Team Building
- Vendor Management
- Leadership
- Project Management
- Customer Satisfaction
- Call Centers
- Program Management
- Marketing
- Networking
- Communication
- Business Process Improvement
- Contact Centers
- Strategic Planning
- Coaching
- Operations Management
- Microsoft Excel
- Human Resources
- Mentoring
- Cross Functional Team
- Cross Functional Team Leadership
- Account Management
Traci Jackson Summary
- Traci Jackson, based in Pittsburgh, PA, US, is currently a Director of Customer Care at American Water. Traci Jackson brings experience from previous roles at Duquesne Light Company and Verizon. Traci Jackson holds a 2001 - 2002 Waynesburg University. With a robust skill set that includes Customer Service, Team Leadership, Telecommunications, Customer Experience, Management and more. Traci Jackson has 4 emails and 3 mobile phone numbers on RocketReach.
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Top American Water Employees
Lynnae Wilson
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Philadelphia, PA, US
Beth Matthews
Vice President Operations
Glen Carbon, IL, US
Deb Degillio
SVP and CTIO
Haddonfield, NJ, US
Thom Chiomento
Vice President, Business Development, Government and External Affairs
Kennett Square, PA, US
Denise Free
Vice President of External Communications
Evesham Township, NJ, US
Thomas Shroba
Vice President Operations - Strategic Projects
Camden, NJ, US
Barry Suits
President Indiana American Water
Greenwood, IN, US
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