TotalCX Information

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TotalCX is now a part of CallRevu! Formerly InteractiveTel, TotalCX is a comprehensive approach to customer experience management and combines automation, AI technology, ongoing training, real-time assessments, and staff augmentation. Including the company's award-winning Hosted PBX, enabling organizations to scale more easily and collaborate more effectively. Our exclusive technology captures and analyzes voice and text communications in real-time, automatically alerting stakeholders to accelerate decision-making that improves customer experience and business results.TotalCX’s solutions are used by more than 4,000 businesses – from startups to Fortune 500 companies. For more information, visit https://totalcx.com/.

Website	https://callrevu.com
Revenue	$128.8 million
Employees	47 (3 on RocketReach)
Founded	2008
Address	19500 SH 249 Suite 550, Houston, Texas 77030, US
Industry	Telecommunications
Keywords	Customer Experience Management, Contact Center Software, Customer Engagement Platform, Customer Service Automation, Call Center Analytics, Customer Relationship Management Crm, Ai Powered Customer Service, Customer Feedback Management, Call Center Technology, Customer Journey Mapping, Customer Support Solutions, Customer Experience Platform, Omnichannel Customer Service, Customer Service Training, Customer Satisfaction Improvement, Contact Center Optimization, Workforce Management Solutions
Competitors	Zendesk Sell, RingCentral, NICE, Genesys, Verint, Five9, Talkdesk, Nextiva, Incontact, AIRCALL INTERNATIONAL LIMITED +39 more (view full list)