TotalCX is now a part of CallRevu! Formerly InteractiveTel, TotalCX is a comprehensive approach to customer experience management and combines automation, AI technology, ongoing training, real-time assessments, and staff augmentation. Including the company's award-winning Hosted PBX, enabling organizations to scale more easily and collaborate more effectively. Our exclusive technology captures and analyzes voice and text communications in real-time, automatically alerting stakeholders to accelerate decision-making that improves customer experience and business results.TotalCX’s solutions are used by more than 4,000 businesses – from startups to Fortune 500 companies. For more information, visit https://totalcx.com/.
| Website | https://callrevu.com |
| Revenue | $128.8 million |
| Employees | 47 (5 on RocketReach) |
| Founded | 2008 |
| Address | 19500 SH 249 Suite 550, Houston, Texas 77030, US |
| Industry | Telecommunications |
| Keywords | Customer Experience Management, Contact Center Software, Customer Engagement Platform, Customer Service Automation, Call Center Analytics, Customer Relationship Management Crm, Ai Powered Customer Service, Customer Feedback Management, Call Center Technology, Customer Journey Mapping, Customer Support Solutions, Customer Experience Platform, Omnichannel Customer Service, Customer Service Training, Customer Satisfaction Improvement, Contact Center Optimization, Workforce Management Solutions |
| Competitors | Zendesk Sell, RingCentral, NICE, Genesys, Verint, Five9, Talkdesk, Nextiva, Incontact, AIRCALL INTERNATIONAL LIMITED +40 more (view full list) |
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TotalCX Questions
The TotalCX annual revenue was $128.8 million in 2026.
5 people are employed at TotalCX.
TotalCX is based in Houston, Texas.
Top TotalCX Employees
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Rick Wood
Sr. Sales Executive at TotalCX
Cabot, AR, US14 -
Emily Lara
Analyst at TotalCX
Talking Rock, GA, US1
