Tony W. Email & Phone Number
Customer Service Manager @ Flagship Homes
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Tony W. Location
- Heacham, GB
Tony W. Work
- Customer Service Manager @ (February 2025 - Present)
- Customer Operations Director @ (August 2018 - May 2024)
- Head of Customer Service @ (July 2016 - August 2018)
- Head of EMEA and APAC Receivables @ (February 2015 - March 2016)
- Head of BTB Corporate Collections @ (April 2012 - December 2014)
- Operations Manager @ Vision (Office Automation) Ltd (July 2009 - April 2012)
- Operations Manager @ (December 1979 - December 2007)
- Credit Manager @ Neopost Ltd (August 2005 - November 2007)
- Credit Control and Customer Services Manager @ Athena International (May 1987 - July 1991)
Tony W. Education
- Mark Hall Com
6 O LEVELS (Business Studies / English / Maths)
1975-1979 - Mark Hall Comp School 1974-1979
Tony W. Skills
- Analytical Skills
- Business Management
- Business Planning
- Business Process
- Business Process Improvement
- Business Strategy
- Call Center
- Call Centers
- Change Management
- Contact Centers
- Continuous Improvement
- Contract Negotiation
- Cost Reduction
- Cross-functional Team Leadership
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Employee Engagement
- Executive Management
- Finance
- Financial Management
- Forecasting
- Leadership
- Management
- Mentoring
- Negotiation
- Operational Excellence
- Operations Management
- Outsourcing
- P&L Management
- People Development
- People Management
- Performance Management
- Problem Solving
- Process Improvement
- Process Management
- Project Delivery
- SAP
- SLA
- Sales
- Six Sigma
- Strategic Planning
- Strategy
- Strategy Development
- Team Building
- Team Leadership
- Team Management
- Teamwork
- Underwriting
- Risk Management
- Project Management
- Cross Functional Team Leadership
Tony W. Summary
- Tony W., based in Heacham, GB, is currently a Customer Service Manager at Flagship Homes. Tony W. brings experience from previous roles at Chartered Insurance Institute, ICAP and BT. Tony W. holds a 1975 - 1979 6 O LEVELS in Business Studies / English / Maths @ Mark Hall Com. With a robust skill set that includes Analytical Skills, Business Management, Business Planning, Business Process, Business Process Improvement and more. Tony W. has 3 emails and 1 mobile phone numbers on RocketReach.
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