Tony W. Email & Phone Number
Customer Service Manager @ Flagship Homes
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Tony W. Location
- Heacham, GB
Tony W. Work
- 2025 -now Customer Service Manager @
- 2018 -2024 Customer Operations Director @
- 2016 -2018 Head of Customer Service @
- 2015 -2016 Head of EMEA and APAC Receivables @
- 2012 -2014 Head of BTB Corporate Collections @
- 2009 -2012 Operations Manager @ Vision (Office Automation) Ltd
- 1979 -2007 Operations Manager @
- 2005 -2007 Credit Manager @ Neopost Ltd
- 1987 -1991 Credit Control and Customer Services Manager @ Athena International
Tony W. Education
- Mark Hall Com 1975-1979
- Mark Hall Comp School 1974-1979
Tony W. Skills
- Business Management
- People Management
- Negotiation
- Contract Negotiation
- Underwriting
- Six Sigma
- Operations Management
- Call Center
- Process Improvement
- Outsourcing
- Customer Satisfaction
- Cost Reduction
- P&L Management
- Team Management
- Business Process Improvement
- SLA
- Change Management
- Team Leadership
- Team Building
- Continuous Improvement
- Performance Management
- Customer Experience
- Customer Service
- Customer Retention
- Business Strategy
- Mentoring
- Problem Solving
- Financial Management
- Process Management
- Strategic Planning
- Operational Excellence
- Cross-functional Team Leadership
- Business Process
- Business Planning
- Forecasting
- Employee Engagement
- Strategy Development
- Management
- Call Centers
- Risk Management
- SAP
- Finance
- Sales
- Project Management
- Strategy
- Contact Centers
- Cross Functional Team Leadership
Tony W. Summary
- Tony W., based in Heacham, GB, is currently a Customer Service Manager at Flagship Homes. Tony W. brings experience from previous roles at Chartered Insurance Institute, ICAP and BT. Tony W. holds a 1975 - 1979 Mark Hall Com. With a robust skill set that includes Business Management, People Management, Negotiation, Contract Negotiation, Underwriting and more. Tony W. has 3 emails and 1 mobile phone numbers on RocketReach.
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