2010 -2013 Head of Customer Engagement- Marketing @
2009 -2010 Service Process Re-engineering @
2005 -2009 Senior Product Manager @
1989 -2005 Business Planning @
Tony Smith Education
Suffolk
Higher National Deploma (Management)
2003-2005
Colchester
Higher National Certificate (Business Studies)
2000-2002
Colchester
ATT (Accounting)
1996-1997
Colchester
ONC (Telecommunications Engineering)
1991-1994
Waltham Forest
City and Guilds (Electrical installation)
Tony Smith Skills
Team Leadership
Stakeholder Management
Managed Services
Change Programmes
Business Process Improvement
Programme Delivery
Customer Engagement
People Management
Team Management
Agile Project Management
Project Implementation
Media Relations
Social Media Marketing
Online Marketing
Marketing Communications
Crisis Communications
Corporate Communications
Creative Direction
Website Development
Product Management
Business Analysis
Product Development
Product Launch
Product Marketing
Product Launches
Business Planning
Product Knowledge
Regulatory Liaison
Business Analytics
Risk Management
Crisis Management
Stakeholder Engagement
Business Requirements
System Deployment
Continuous Improvement
Business Knowledge
Business Communications
Team Building
fibre broadband
Fibre network design and deployment
fibre BDUK management
Superfast essex
Broadband network design and delivery
Commercial Awareness
Telecommunications
Project Delivery
Formal Presentations
Training and Development
Board Presentations
Group Presentations
Report Writing
Customer Presentations
Business Objects
Microsoft Office
Risk Assessment
Program Management
Change Management
Customer Service
Design Direction
Training Presentations
Project Planning
Management
Teamwork
Project Management
Knowledge Management
Tony Smith Summary
Tony Smith, based in Essex, Essex, United Kingdom, is currently a Senior Consultant at Tonkar Group LTD. Tony Smith brings experience from previous roles at Gigaclear and Openreach. Tony Smith holds a 2003 - 2005 Higher National Deploma in Management @ Suffolk. With a robust skill set that includes Team Leadership, Stakeholder Management, Managed Services, Change Programmes, Business Process Improvement and more.
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