Tomos Jones Email & Phone Number
Associate Director of Customer Success, EMEA @ Duetto
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Tomos Jones Location
- London, GB
Tomos Jones Work
- Associate Director of Customer Success, EMEA @ (August 2024 - Present)
- Senior Customer Success Manager, EMEA @ (March 2022 - August 2024)
- Customer Success Manager, EMEA @ (January 2020 - March 2022)
- Cluster Revenue Manager @ (April 2018 - December 2019)
- Revenue Manager @ (May 2017 - April 2018)
- Cluster Yield Manager @ (March 2015 - May 2017)
- Yield and Controls Assistant @ (May 2013 - March 2015)
- Front Office Associate @ (October 2012 - May 2013)
- Receptionist @ (September 2009 - October 2012)
Tomos Jones Education
- University of Wales, Cardiff
Bachelor of Arts (BA) (Hospitality Administration/Management)
2007-2011
Tomos Jones Skills
- Account Management
- Analytical Skills
- Build Strong Relationships
- Business Analysis
- Business Decision Making
- Business Development
- Client Onboarding
- Concept
- Cross-Selling
- Customer Data
- Customer Engagement
- Customer Experience
- Customer Loyalty
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Data Analysis
- Data Feeds
- Delphi
- Enterprise Accounts
- Extranet
- Forecasting
- Front Office
- Hospitality
- Hospitality Industry
- Hospitality Management
- Hotel Booking
- Hotel Management
- Hotels
- Key Performance Indicators
- Management
- Market Analysis
- Microsoft Office
- Onboarding
- Opera
- Project Management
- Property Management Systems
- Rate Strategy
- Rate Tiger
- Relationship Building
- Resorts
- Revenue Analysis
- Revenue Forecasting
- Tech Savy
- Time Management
- Upselling
- Vision Reporting
- Yield Management
- iHotelier
Tomos Jones Summary
- Tomos Jones, based in London, GB, is currently a Associate Director of Customer Success, EMEA at Duetto. Tomos Jones brings experience from previous roles at Duetto, RBH and easyHotel. Tomos Jones holds a 2007 - 2011 Bachelor of Arts (BA) in Hospitality Administration/Management @ University of Wales, Cardiff. With a robust skill set that includes Account Management, Analytical Skills, Build Strong Relationships, Business Analysis, Business Decision Making and more. Tomos Jones has 2 emails and 2 mobile phone numbers on RocketReach.
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