Tom Wegener Email
Associate Director, Digital AI Products @ Optus
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Tom Wegener Location
- Melbourne, VIC, AU
Tom Wegener Work
- now
- 2022 -now Associate Director, Digital AI Products @
- 2021 -2022 Senior Digital Manager | AI Product Owner @
- 2019 -2021 Product Manager | Messaging @
- 2015 -2019 Centre Manager | LiveChat @
- 2015 -2015 Team Leader - Fixed Onboarding @
- 2013 -2015 Team Manager - Operations Analyst @ Tatts Group
- 2013 -2013 Recruitment Relationship Manager @ Prefer People
- 2012 -2013 Team Leader @ BrisConnections
- 2009 -2012 Team Manager @ Tatts Group
Tom Wegener Education
- QUT (Queensland University of Technology)
Graduate Certificate in Business (Behavioural Economics)
2018-2019 - QUT (Queensland University of Technology)
Graduate Certificate (Business (Behavioural Economics))
2018-2019 - QUT
Bachelor of Business (Business Administration and Management, General)
2002-2006
Tom Wegener Skills
- Customer Service
- Business Support
- Process Improvement
- Knowledge Management
- Change Management
- Resource Planning
- Coaching Staff
- Service Delivery
- Team Leadership
- ERP
- Stakeholder Management
- Call Centers
- Customer Experience
- Performance Management
- Recruiting
- Leadership
- Team Management
- CRM
- Business Process Improvement
- Employee Engagement
- Project Delivery
- Analysis
- Business Analysis
- Contact Centers
- Coaching
- Strategic Planning
- Microsoft Excel
- Operations Management
- Management
Tom Wegener Summary
- Tom Wegener, based in Melbourne, VIC, AU, is currently a Associate Director, Digital AI Products at Optus. Tom Wegener brings experience from previous roles at ANZ and Optus. Tom Wegener holds a 2018 - 2019 Graduate Certificate in Business in Behavioural Economics @ QUT (Queensland University of Technology). With a robust skill set that includes Customer Service, Business Support, Process Improvement, Knowledge Management, Change Management and more. Tom Wegener has 4 emails on RocketReach.
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