Tom Payne Email & Phone Number
Senior Director, Digital Media Customer Success and Services, EMEA, APAC and Japan @ Adobe
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Tom Payne Location
- Cirencester, GB
Tom Payne Work
- Advisory Council Member @ Customer Success Leadership Unlocked (January 2025 - Present)
- Senior Director, Digital Media Customer Success and Services, EMEA, APAC and Japan @ (June 2024 - Present)
- Director, Customer Success and Services EMEA and APAC, Digital Media (Creative and Document Cloud) @ (March 2024 - June 2024)
- Director, Customer Success and Services EMEA, Digital Media (Creative and Document Cloud) @ (December 2020 - March 2024)
- Head of Digital Media Customer Success (EMEA) @ (June 2019 - December 2020)
- Global Snr. Manager, Strategic and Embedded Partner Client Success (Adobe Sign) @ (October 2017 - May 2019)
- Snr. Manager, International Client Success (EMEA and APAC) @ (March 2015 - September 2017)
- Manager, Client Success EMEA and APAC @ (October 2012 - March 2015)
- Business Systems Project Manager @ (June 2010 - October 2012)
- Business Analyst and IS Project Manager @ (August 2007 - June 2010)
- Marketing Executive @ (July 2006 - August 2007)
Tom Payne Education
- Bournemouth University
BSc (HONS) (Business Information Systems Management)
2003-2007 - John Taylor High School & 6th Form College
Business/Managerial Economics
1996-2003
Tom Payne Skills
- Account Management
- Agile Methodologies
- Agile Project Management
- Business Analysis
- Business Intelligence
- Business Networking
- Business Process
- Business Process Improvement
- Business Requirements
- CRM
- CRM Integration
- Cloud Computing
- Crystal Reports
- Customer Success
- EchoSign
- Enterprise Software
- Group Presentations
- ITIL
- Innovative Thinking
- Integration
- Internet
- MS Project
- Management
- Marketing Communications
- Microsoft Office 2007
- Mobile Applications
- Outsourcing
- PRINCE2
- Photoshop
- Prince Practitioner
- Problem Solving
- Process Engineering
- Project Delivery
- Project Management
- Project Planning
- Requirements Analysis
- Requirements Gathering
- SaaS
- Salesforce.com
- Software Consulting
- Software Project Management
- Strategy
- Synergy
- Systems Analysis
- Technical Presentations
- Technical Support
- Telecommunications
- Web Project Management
- Windows
- Windows Networking
- Business Development
- Microsoft Excel
- Customer Service
- Sales
Tom Payne Summary
- Tom Payne, based in Cirencester, GB, is currently a Senior Director, Digital Media Customer Success and Services, EMEA, APAC and Japan at Adobe. Tom Payne brings experience from previous roles at Customer Success Leadership Unlocked and Adobe. Tom Payne holds a 2003 - 2007 BSc (HONS) in Business Information Systems Management @ Bournemouth University. With a robust skill set that includes Account Management, Agile Methodologies, Agile Project Management, Business Analysis, Business Intelligence and more. Tom Payne has 2 emails and 2 mobile phone numbers on RocketReach.
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