2016 -
2019 Business Process Manager - Sr. Business Analyst @
2004 -
2016 Director of Operations @
2002 -
2004 Project Manager and Account Executive @ TKO Advertising and Marketing
Tom O'Brien Education
Indiana University Bloomington
Bachelor of Arts (B.A.) (Telecommunications)
1998
-
2002
Tom O'Brien Skills
Strategic Leadership
Product Operations
Capacity Utilization
Knowledge Management
Data collection and reporting
Telecommunications
VoIP
Team Leadership
Sales Presentations
Co-location
New Business Development
Technical Support
T1
Network Administration
Project Management
Sales Management
Internet Services
Process Improvement
Broadband
Process Management
Telecommunications Management
Market Research
Call Center Administration
Solution Selling
Customer Service Operations
Human Resources
Business Operations
Personnel Management
Team Building
Product Development
Optical Fiber
Ethernet
Hosted Voice
Hiring Personnel
Marketing Management
Sales Engineering
Unified Communications
Metro Ethernet
Email Hosting
Web Hosting
Fiber to the Premise
Payroll
Benefits Administration
Technical Recruiting
System Design
Web Design
HTML
Pre-Sales Technical Consulting
Sales Support
Telecommunications Billing
Telecommunications Policy
Consultative Selling Style
Customer Service Management
Senior Management Communications
Sales
Metro Optical Ethernet
Customer Retention
Support
Operations
Billing
Marketing
Field Technicians
Customer Service
Retention
Pre Sales Technical Consulting
Co Location
Tom O'Brien Summary
Tom O'Brien, based in Minneapolis, MN, US, is currently a Head of Operations at LifeLabs Learning. Tom O'Brien brings experience from previous roles at LifeLabs Learning and Code42. Tom O'Brien holds a 1998 - 2002 Bachelor of Arts (B.A.) in Telecommunications @ Indiana University Bloomington. With a robust skill set that includes Strategic Leadership, Product Operations, Capacity Utilization, Knowledge Management, Data collection and reporting and more. Tom O'Brien has 2 emails and 1 mobile phone numbers on RocketReach.
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