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Tom Mueller Location
Los Angeles, CA, US
Tom Mueller Work
VP, Client Experience @ (July 2012 - Present)
VP, Service Strategy and Quality @ (April 2012 - June 2012)
Sr. Director, Service Quality @ (July 2009 - March 2011)
Director, Service Management @ (May 2007 - July 2009)
Tom Mueller Education
California State University
Bachelor of Business Administration (B.B.A.) (Business Management)
Tom Mueller Skills
Business Process
Business Process Improvement
Call Center
Call Centers
Coaching
Cross-functional Team Leadership
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
Leadership
Management
Net Promoter Score
Operations Management
Outsourcing
Performance Management
Process Improvement
Quality Assurance
Service Delivery
Strategy
Team Leadership
Training
Workforce Management
Team Building
Social Media
Strategic Planning
Financial Services
Cross Functional Team Leadership
Marketing Strategy
Services
Tom Mueller Summary
Tom Mueller, based in Los Angeles, CA, US, is currently a VP, Client Experience at ADP. Tom Mueller brings experience from previous roles at ADP. Tom Mueller holds a Bachelor of Business Administration (B.B.A.) in Business Management @ California State University. With a robust skill set that includes Business Process, Business Process Improvement, Call Center, Call Centers, Coaching and more. Tom Mueller has 2 emails and 1 mobile phone numbers on RocketReach.
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