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Tom Mueller Location
Los Angeles, CA, US
Tom Mueller Work
VP, Client Experience @ (July 2012 - Present)
VP, Service Strategy and Quality @ (April 2012 - June 2012)
Sr. Director, Service Quality @ (July 2009 - March 2011)
Director, Service Management @ (May 2007 - July 2009)
Tom Mueller Education
California State University
Bachelor of Business Administration (B.B.A.) (Business Management)
Tom Mueller Skills
Call Center
Process Improvement
Outsourcing
Performance Management
Workforce Management
Service Delivery
Customer Satisfaction
Customer Experience
Business Process Improvement
Team Leadership
Customer Service
Coaching
Business Process
Net Promoter Score
Call Centers
Cross-functional Team Leadership
Management
Strategy
Training
Leadership
Customer Retention
Quality Assurance
Operations Management
Team Building
Social Media
Strategic Planning
Financial Services
Cross Functional Team Leadership
Marketing Strategy
Services
Tom Mueller Summary
Tom Mueller, based in Los Angeles, CA, US, is currently a VP, Client Experience at ADP. Tom Mueller brings experience from previous roles at ADP. Tom Mueller holds a Bachelor of Business Administration (B.B.A.) in Business Management @ California State University. With a robust skill set that includes Call Center, Process Improvement, Outsourcing, Performance Management, Workforce Management and more. Tom Mueller has 2 emails and 1 mobile phone numbers on RocketReach.
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