Tom Jose Email & Phone Number
Lead Product Manager and Senior Manager (ServiceNow) @ RBC
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Tom Jose Location
- Toronto, ON, CA
Tom Jose Work
- 2022 -now Lead Product Manager and Senior Manager (ServiceNow) @
- 2021 -2022 Lead Consultant - ServiceNow Business Analysis | Quality Analysis | ServiceNow Implementations @
- 2016 -2021 Delivery Lead - Business Analysis | Quality Analysis | Projects @
- 2015 -2015 Lead Consultant - Business Analysis | ITSM Process | Change Management @
- 2013 -2015 Lead Consultant - SIAM Process | ITSM Tools and Process @
- 2013 -2013 Service Delivery Manager | IT Service Management @
- 2008 -2013 Program Manager - IT Managed Services | Projects | NOC @
- 2007 -2008 Network Operations Manager | Presale Consulting @
- 2006 -2007 Manager - Global Network Command Center (GNCC and GNOC) @
- 2003 -2006 Team Lead - Networks | Telecom | Systems Support @
- 2001 -2003 Sr. Network Administrator | Domain | Exchange | Network | Telecom @ Matrix Labs
Tom Jose Education
- Symbiosis institute of Management Studies 2009-2011
- Govt. Polytechnic Engineering College
- Madurai Kamaraj University
Tom Jose Skills
- Project Management
- PMP
- ITIL
- IT Service Management
- Managed Services
- Disaster Recovery
- Requirements Analysis
- Information Security Management
- Major Incident Management
- Change Management
- IT Operations
- Problem Management
- Cross-functional Coordination
- CCNA
- Offshore Operations
- IT Risk Management
- Business Analytics
- Vendor Management
- Service Delivery
- Team Management
- Management
- Data Center
- IT Management
- Incident Management
- Business Analysis
- SDLC
- ServiceNow
- hpqc
- CA Clarity
- msp
- IT Strategy
- Information Security Standards
- Windows Server
- Business Intelligence Tools
- NOC
- Cisco Technologies
- Cisco Security
- Cross Functional Coordination
- VoIP
- Avaya
- Network Design
- Telecommunications
- Routing And Remote Access Service
- Cisco
- Strategic Planning
- PABX
- Telecommunications Systems
- Operations
- Distributed Team Management
- Microsoft Word
- Network Security
- Network Load Balancing
- Encryption
- Network Administration
- Sonicwall
- Marketing
- Backbone Networking
- Outsourcing Management
- PRINCE2
- WAN
- Service Management
- IT Governance
- Knowledge Management
- Cisco Routers
- Outsourcing
- Servers
- Analysis
- Cards
- Infrastructure
- Insurance
- Telugu
- Windows
- Vendors
- G350
- Accents
- Net
- Analog
- Assembling
- High End
- Cisco 2500
- PBX
- Arc
- Windows XP
- Direct Mail
- Gateway
- S8500
- Design
- Physical Design
- PC
- Hardening
- Aggregate
- Related Software
- Hub
- Programming Languages
- Data Backup
- Metrics
- Routers
- Computer Hardware Troubleshooting
- Database Administration
- Routing
- Belief
- Modems
- Application Servers
- G700
- Bs7799
- Accounting
- Linux
- Baseline
- Continuum
- Qualification
- ASP
- Photoshop
- Networking
- Local Area Network
- Languages
- Troubleshooting
- System
- Call Routing
- Education
- English
- Data Recovery
- Cricket
- Voice
- Switches
- S8700
- Windows 2000
- 2600 Series
- Reports
- Cdr
- TCP/IP
- RAID
- Visual Basic
- Microsoft Office
- Diligent
- Testing
- Training
- Disk
- Policy
- Printers
- VPN
- Ml
- System Monitoring
- Basics
- Call Centers
- Leaves
- Hardware
- S8300
- G650
- Concepts
- E1
- Listening Music
- Information Security
- Workstations
- C
- Pin
- Coordination
- Rights
- Space
- New Delhi
- Configurations
- Tamil
- FIX Protocol
- Operating Systems
- Network Infrastructure
- Dame Ware
- Applications
- Web Design
- HP Proliant
- Communication
- Outlook Express
- Digital Imaging
- HTML
- Blackberry
- Symantec
- Lockbox
- Technical Information
- Queries
- Ima
- CMS
- Indian
- Avaya Technologies
- Zoom
- Microsoft Certified Professional
- Print Servers
- WLAN
- Isd
- Fax
- Hyderabad
- Unix
- IP Phones
- Laptops
- Passport
- Leased Lines
- Media
- Yield
- Internet Explorer
- Regulations
- Personal Profile
- BPO
- Distribution
- Audix
- Co Ordination
- Obtain
- Google Groups
- Active Directory
- Vectors
- Administrative Work
- Malayalam
- Software Installation
- Lotus Notes
- NICE
- Forms
- Microsoft Exchange
- Microsoft SQL Server
- Global Management
- Cisco VoIP
- Disk Arrays
- Software
- Windows NT
- Oracle
- FileNet
- Outlook
- Java
- India
- Call Management
- Fluency
- Systems Management
- Platforms
- Invoicing
- Queues
- Sametime
- Switching
- Conceptual Modeling
- Hong Kong
- Device Drivers
- Disaster
- Marks
- Computer Engineering
- Architecture
- Hindi
- DBMS
- .NET
Tom Jose Summary
- Tom Jose, based in Toronto, ON, CA, is currently a Lead Product Manager and Senior Manager (ServiceNow) at RBC. Tom Jose brings experience from previous roles at TELUS, Scotiabank and Loblaw Companies Limited. Tom Jose holds a 2009 - 2011 Symbiosis institute of Management Studies. With a robust skill set that includes Project Management, PMP, ITIL, IT Service Management, Managed Services and more. Tom Jose has 5 emails and 5 mobile phone numbers on RocketReach.
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