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Tom Gomez Location
Quezon City, NCR, PH
Tom Gomez Work
2019 -now Operations Manager @
2017 -2019 Team Lead @
2016 -2019 Team Leader @
2014 -2017 Team Lead @
2015 -2016 Technical Team Lead @ Convergys
2014 -2015 Team Leader @ Convergys
2013 -2014 Team Manager @ Sutherland Global Services
2013 -2014 Team Lead @ Sutherland Global Services Ltd
2006 -2012 Team Manager @
2006 -2011 Team Lead @ KGB Philippines (Formerly InfoNXX)
Tom Gomez Education
Philippine School of Business Administration
BSBA (Management)
1996-2002
Philippine School of Business Administration
Bachelor of Business Administration (Business Administration and Management, General)
Tom Gomez Skills
Customer Service
Workforce Management
Customer Experience
Customer Satisfaction
Service Delivery
BPO
Outsourcing
Team Management
Performance Management
Call Centers
Management
Team Leadership
Leadership
Tom Gomez Summary
Tom Gomez, based in Quezon City, NCR, PH, is currently a Operations Manager at Concentrix. Tom Gomez brings experience from previous roles at Concentrix, CONVERGYS LIMITED and Convergys. Tom Gomez holds a 1996 - 2002 BSBA in Management @ Philippine School of Business Administration. With a robust skill set that includes Customer Service, Workforce Management, Customer Experience, Customer Satisfaction, Service Delivery and more. Tom Gomez has 2 emails on RocketReach.
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