Tom Gomez Email
Operations Manager @ Concentrix
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Tom Gomez Location
- Quezon City, NCR, PH
Tom Gomez Work
- Operations Manager @ (May 2019 - Present)
- Team Lead @ (October 2017 - May 2019)
- Team Leader @ (October 2016 - May 2019)
- Team Lead @ (July 2014 - September 2017)
- Technical Team Lead @ Convergys (September 2015 - August 2016)
- Team Leader @ Convergys (June 2014 - September 2015)
- Team Manager @ Sutherland Global Services (January 2013 - June 2014)
- Team Lead @ Sutherland Global Services Ltd (January 2013 - June 2014)
- Team Manager @ (November 2006 - January 2012)
- Team Lead @ KGB Philippines (Formerly InfoNXX) (January 2006 - December 2011)
Tom Gomez Education
- Philippine School of Business Administration
BSBA (Management)
1996-2002 - Philippine School of Business Administration
Bachelor of Business Administration (Business Administration and Management, General)
Tom Gomez Skills
- Customer Service
- Workforce Management
- Customer Experience
- Customer Satisfaction
- Service Delivery
- BPO
- Outsourcing
- Team Management
- Performance Management
- Call Centers
- Management
- Team Leadership
- Leadership
Tom Gomez Summary
- Tom Gomez, based in Quezon City, NCR, PH, is currently a Operations Manager at Concentrix. Tom Gomez brings experience from previous roles at Concentrix, CONVERGYS LIMITED and Convergys. Tom Gomez holds a 1996 - 2002 BSBA in Management @ Philippine School of Business Administration. With a robust skill set that includes Customer Service, Workforce Management, Customer Experience, Customer Satisfaction, Service Delivery and more. Tom Gomez has 2 emails on RocketReach.
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