Tom Gersic Location
- Hoffman Estates, IL, US
Tom Gersic Work
- 2026 - now Founder and CEO @
- 2024 - 2026 SVP, AI and Data GTM @
- 2023 - 2024 Vice President, Customer Success, Global Readiness - Industries, Technology, and Security @
- 2020 - 2023 Vice President, Product Adoption @
- 2017 - 2020 Senior Director, Customer Success - Product Adoption @
- 2016 - 2017 Senior Director, Salesforce Success Cloud, Premier Apps @
- 2012 - 2016 Senior Director - Professional Services, Mobile Practice @
- 2008 - 2011 Practice Director @ Model Metrics ***We are now Salesforce.com!!
- 2000 - 2008 Technical Architect @
- 2008 - 2008 Adjunct Professor @
Tom Gersic Education
- Northwestern University
Master
2003 - 2005 - Illinois State University
Bachelor
1997 - 2002
Tom Gersic Skills
- Digital Business
- Generative AI
- Enterprise Consulting
- Data
- Artificial Intelligence (AI)
- Customer Success
- Strategic Initiatives
- Stakeholder Engagement
- Organizational Planning
- Strategic Planning
- Customer Communication
- Customer Escalation Management
- Quarterly Business Reviews
- Program Development
- Professional Services
- Business Outcomes
- Professional Services Delivery
- Change Management
- Customer Expeirence
- Resource Allocation
- Process Automation
- Human Centered Design
- Design Led Thinking
- Continuous Integration and Continuous Delivery (CI/CD)
- Digital Customer Success
- Service Innovation
- Technical Leadership
- Technical Architecture
- Custom Enterprise Solutions
- Risk Management
- Engagement Management
- Offshore Software Development
- Global Cross-Functional Team Leadership
- Process Improvement
- Product Innovation
- Inclusive Leadership
- User Adoption
- Product Adoption
- Information Security
- Escalation Resolution
- Incident Response
- Business Planning
- Business Strategy
- Strategy
- Team Building
- Team Leadership
- Technical Services
- Customer Service
- Business Metrics
- Key Performance Indicators
- Communication
- Leadership
- Management
- Resource Planning
- Voice of the Customer
- Customer Satisfaction
- Enterprise Software
- Cloud Computing
- SaaS
- Database Design
- Agile Methodologies
- Web Application Development
- Salesforce.com
- Mobile Applications
- Software Development
- Software Engineering
- Presentations
- iOS development
- Mobile Device Management
- Android Development
- Android SDK
- Android
- iOS
- Mobile Devices
- Force.com
- User Experience
- Java
- JavaScript
- Web Development
- Objective-C
- Scrum
- CRM
- PaaS
- Web Applications
- Web Services
- Amazon Web Services (AWS)
- APIs
- Software Design
- Curriculum Development
- Learning Management Systems
- University Teaching
- Computer Science Education
- Higher Education
- Applied Computer Science
- Apple
- Windows Phone
- HTML
- PHP
- XML
- CSS
- Ruby on Rails
- HTML 5
- Ruby
- REST
- jQuery
- AJAX
- JSON
- Git
- SOA
- SOAP
- User Interface
- Node.js
- MVC
- User Interface Design
- Flex
- Objective C
- Marc
- Heroku
- Analytics
- Amazon Web Services Aws
- Amazon Web Services
Tom Gersic Summary
- Tom Gersic, based in Hoffman Estates, IL, US, is currently a Founder and CEO at YouEx, Inc.. Tom Gersic brings experience from previous roles at Altimetrik and Salesforce. Tom Gersic holds a 2003 - 2005 Master @ Northwestern University. With a robust skill set that includes Digital Business, Generative AI, Enterprise Consulting, Data, Artificial Intelligence (AI) and more. Tom Gersic has 2 emails and 1 mobile phone numbers on RocketReach.
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Tom Gersic
Founder and CEO
Hoffman Estates, IL, US
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