Tom Cella Email & Phone Number
Director of CX Delivery and Engagement @ EliteCX
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Tom Cella Location
- Salt Lake City, UT, US
Tom Cella Work
- Director of CX Delivery and Engagement @ (April 2025 - Present)
- Solutions Architect @ (February 2024 - December 2024)
- Sr. Sales Engineer @ (October 2021 - February 2024)
- Co-Founder and CTO @ (November 2019 - October 2021)
- Solution Architect @ (July 2019 - November 2019)
- Solution Architect @ (June 2018 - November 2019)
- Consulting Engineer @ Dimension Data (April 2014 - November 2019)
- Systems Engineer @ Dimension Data (September 2013 - November 2019)
- Network Engineer @ Dimension Data (May 2008 - September 2013)
- Publisher @ (June 2005 - July 2014)
- Senior Consultant @ (November 2002 - May 2008)
- CTI Engineer @ Providian Financial (November 1998 - November 2002)
Tom Cella Education
- Salt Lake Community College 1996-1997
Tom Cella Skills
- Conversational AI
- Presales
- Contact Center Technology
- Cisco Technologies
- Cisco Call Manager
- Data Center
- Unified Communications
- VoIP
- Troubleshooting
- Managed Services
- Contact Centers
- SIP
- Telephony
- Call Centers
- Network Design
- Virtualization
- Network Architecture
- Testing
- Project Management
- Call Center
- Technical Documentation
- Publishing
- VMware
- Cisco IOS
- Routers
- Windows
- VMware ESX
- vSphere
- ESXi
- Final Cut Pro
- Logic Pro
- Photoshop
- IVR
- Networking
- CTI
- Cisco UCS
- CCNP
- Cisco VoIP
- Cisco Unified Contact Center Express
- CCNA
- CTIOS
- eGain
- VXML
- vCenter Server
- Hypervisor
- Cisco Voice Portal
- Cisco Unified Contact Center Enterprise
- Cisco Unified Intelligence Center
- Amazon Web Services (AWS)
- Amazon Connect
- Artificial Intelligence (AI)
- Machine Learning
- Voice over IP (VoIP)
Tom Cella Summary
- Tom Cella, based in Salt Lake City, UT, US, is currently a Director of CX Delivery and Engagement at EliteCX. Tom Cella brings experience from previous roles at Avaamo, Uniphore, OmniLegion Technologies and NTT. Tom Cella holds a 1996 - 1997 Salt Lake Community College. With a robust skill set that includes Conversational AI, Presales, Contact Center Technology, Cisco Technologies, Cisco Call Manager and more. Tom Cella has 4 emails and 7 mobile phone numbers on RocketReach.
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