Todd Wallace Email & Phone Number

Head of Service Delivery Americas @ Insentra

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Todd Wallace Location

Tampa, FL, US

Todd Wallace Work

2024 -now Head of Service Delivery Americas @
2023 -2024 Service Delivery Manager, Practice Lead @
2022 -2022 Director, Client Services @
2010 -2022 Founder @ Todd Wallace Consulting
2020 -2022 Leader, Service Delivery @
2017 -2020 Senior Manager, Service Delivery @
2014 -2017 Senior Manager, Service Delivery @ Concerto Cloud Services
2013 -2014 Director of Technical Services @
2012 -2013 vCIO and Solutions Architect @
2011 -2012 COO and VP of Operations and VP of Engineering @ Digital eCommerce Company

Todd Wallace Education

Western Michigan University
Kalamazoo Valley Community College

Todd Wallace Skills

Teamwork
Managed Services
IT Service Management
Service Delivery
Service-Level Agreements (SLA)
Microsoft Products
Microsoft Azure
ITIL
Analytic Problem Solving
Leadership
Strategic Planning
Process Improvement
IT Management
Saas
IaaS
Professional Services
Software Development
Product Management
Project Management
IT Operations Management
Technical Services
Enterprise Software
Integration
Agile Methodologies
Vendor Management
Strategy
Team Leadership
Data Center
Cloud Computing
Virtualization
IT Strategy
Management
Enterprise Architecture
Operations Management
Disaster Recovery
Entrepreneurship
Executive Management
SDLC
Business Process
Cross-functional Team Leadership
Business Analysis
SharePoint
Business Process Improvement
Team Management
Consulting
E-commerce
Healthcare
Marketing
Retail
Media Production
Travel
Transportation
Hospitality
Manufacturing
CRM
Solution Selling
Customer Relationship Management Crm
Team Building
Commitment to Excellence
Market
Suppliers
Help Desk Support
Citrix
Infrastructure
P2v
International Sales
Vendors
Windows
Sales
Community
Net
Visual Studio
Sales Operations
Motivational Speaking
IBM Websphere Commerce
Juniper Technologies
System Upgrades
Mentoring
Performance Metrics
Business Initiatives
Oversight
Cost Effective
Introducing
New Opportunities
PBX
On Time Delivery
Temporary Placement
Cross Functional Team Leadership
Tampa
Facilitation
Can Help
Organizational Growth
PHP
Customer Support
Assessment
Google Analytics
Procurement
Revenue
Design
Coaching
Business Technology
DB2
Track It
Continuous Improvement
Computer Information Systems
Key Performance Indicators
Metrics
Risk Management Plans
Technology Solutions
MySQL
Organizational Learning
Routers
OS/400
Enterprise Content Management
JSP
Technology
Liberal Arts
Hosting
Operational Strategies
Linux
Personal Development
Integrated Services
Process Automation
Salesforce.com
Execution
Workflow
Websphere
Profit
IBM AIX
Languages
Customer Satisfaction
Strategic Initiatives
Business Services
Google Apps
Software Solutions
Switches
Engineering
Reservation
Hotels
Learning Management Systems
Talent Management
Strategies
Microsoft Office
Budgeting
XML
Risk Management
Financial Goals
Strategic Leadership
COBOL
VSS
Training
HP Servers
Policy
RPG
External Clients
Digital Production
Sla
Virtual
Service Availability
Talented
Solution
Operational Excellence
Informatics
Hyper V
Emerging Technologies
Service Providers
Reporting
Third Party Applications
Stakeholders
Capital
Pre Sales
Call Centers
Operational Support
BizTalk
VMware
Os/2
Mainstream
Hardware
Barracuda Spam Firewall
Co Location
Visionary
Shopping Cart
Information Technology
Multi Facility
SAP
Global IT Operations
Operational Systems
C
Multiple Locations
VoIP
24x7
Operating Systems
Accountability
Applications
APC
Client Services
Communication
Schedules
Business Development
Negotiation
Solutions
Business Operations
Operations
Suite
Dell Computers
HTML
International Development
Mobile Applications
T1
Symantec
Trend Micro
Information Flow
Change Management
CMS
Executive Leadership
Omniture
Balancing
Avaya Technologies
TFS
Technical Support
Project Planning
Failover
Data Driven Testing
Project
SQL
Governance
Contractual Agreements
Delivers
SSRS
Engagement
Vendor Relationship Management
Technology Transfer
Unix
Data Migration
Servers
Services
WebSphere MQ
Standardization
Websites
Responsibility
Internal Audit
Firewalls
E Commerce
Distribution
Subversion
ISV
Efficiencies
Breadth
Cisco Technologies
Efficient
Google Groups
NetApp
Portals
Sybase
Multi Tasking
High Quality
Gross Profit
Sizes
Start Ups
Microsoft SQL Server
Microsoft Dynamics
Product Training
Consolidate
Software
PABX
ASP.NET
Concerts
Oracle
Mac
Bugzilla
JD Edwards
Business Planning
EMC
Java
Cloud
Business Continuity
Movex
Program Management
Proposal Writing
Schneider
JavaScript
Site Operations
Onboarding
Decision Making
Commerce
Budgets
Intense
High Performance Cultures
Knowledge Management
Advocate
Clarity
Brocade
Directing
Delivery
Mapics
CICS
ShoreTel
Architecture
VB.NET
Automation
Selling
Competition
Databases
Customer Relationship Management

Todd Wallace Summary

Todd Wallace, based in Tampa, FL, US, is currently a Head of Service Delivery Americas at Insentra. Todd Wallace brings experience from previous roles at Insentra, BlockSpaces, Todd Wallace Consulting and Enavate. Todd Wallace holds a Western Michigan University. With a robust skill set that includes Teamwork, Managed Services, IT Service Management, Service Delivery, Service-Level Agreements (SLA) and more. Todd Wallace has 1 emails and 2 mobile phone numbers on RocketReach.