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Matthew Kaplan Location
Sydney, NSW, AU
Matthew Kaplan Work
2023 -now Global Head of Customer Success @
2018 -now Head Of Managed Services @
2016 -2017 Executive Head Client Services @
2015 -2016 Contract Services Manager @
2006 -2014 Senior Operations Manager @
2001 -2006 Network Manager @
1999 -2001 IT and Network Manager @
Matthew Kaplan Education
Henley Business School 2014-2016
Torque IT 2015-2015
GIBS 2010-2011
ITIL Service Management 2009-2010
Learning Tree London 2002-2003
Microsoft
Greenside High
Matthew Kaplan Skills
Service Delivery
Sla
ITIL
Data Center
Managed Services
IT Service Management
Telecommunications
Service Management
WAN
Incident Management
MPLS
Cloud Computing
Active Directory
Call Centers
Cisco Technologies
Firewalls
IP
Integration
Management
Microsoft Exchange
Network Design
Network Security
Networking
Pre-sales
Security
Servers
TCP/IP
Switches
Team Leadership
Telephony
VPN
Virtualization
Unified Communications
VoIP
Voice over IP (VoIP)
Troubleshooting
Voice Over Ip Voip
Marketing
Change Management
Customer Service
Pre Sales
Voice Over Ip
Matthew Kaplan Summary
Matthew Kaplan, based in Sydney, NSW, AU, is currently a Global Head of Customer Success at Insentra. Matthew Kaplan brings experience from previous roles at Insentra, Internet Solutions and Dimension Data Middle East and Africa. Matthew Kaplan holds a 2014 - 2016 Henley Business School. With a robust skill set that includes Service Delivery, Sla, ITIL, Data Center, Managed Services and more. Matthew Kaplan has 2 emails and 1 mobile phone numbers on RocketReach.
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