2016 -2022 Senior Director, Sales Engineering @ Contact Solutions, a Verint Company
2015 -2016 Senior Director, Software Engineering @ Contact Solutions, a Verint Company
2005 -2014 Senior Director of Client Services @ Contact Solutions, a Verint Company
2004 -2005 Software Program Manager @
2000 -2004 Vice President, Network Systems Engineering @
1996 -2000 Principal Software Engineer @ Orbcomm Global, L.P.
Todd Rudd Education
University of Virginia
George Washington University
Todd Rudd Skills
Technology Trends
Analytical Skills
Customer-Focused Selling
Business Development
HTML
Cascading Style Sheets (CSS)
JavaScript
Automation
Executive Visibility
Presentations
Executive Relationships
Communication
ISV
WFO
Consensus Building
Health Insurance
Operational Efficiency
Talent Identification
Strategy Implementation
Professional Manner
VoiceXML (VXML)
Data Flow
Self-Service Solutions
Data-driven Decision Making
Managing Managers
Solutions Engineering
Team Management
Technical Sales Presentations
Technical Product Sales
Implementation Plans
Resource Allocation
Product Road Mapping
Creative Problem Solving
Large Language Models (LLM)
Organization Skills
Consultative Approach
Contact Center as a Service (CCaaS)
Key Performance Indicators
Emerging Technologies
Client Presentation
Web Services
Customer Requirements
Request for Proposal (RFP)
Customer Satisfaction
Customer Engagement
Machine Learning
Client Relations
Customer Relationship Management (CRM)
Chat
Digital Strategy
Consulting
Business Value
Telecom Network Design
Natural Language Processing (NLP)
Project Delivery
Consultative Selling
Sales Presentations
Electronic Health Records (EHR)
Chatbots
Technology Integration
Storytelling
Coaching
Team Training
Hiring
Professional Services
Team Leadership
Sales Engineering
Product Demonstration
Value Propositions
Demos
Customer Success
Artificial Intelligence (AI)
Conversational AI
NLU
Cloud Applications
Presales
Solution Selling
Solution Architecture
Integration
Project Management
Process Improvement
Telecommunications
Program Management
Software Development
Call Centers
SDLC
Systems Engineering
Budgets
Staff Management
IVR
Enterprise Software
Leadership
SaaS
Management
Software as a Service (SaaS)
Business Process Improvement
Contact Centers
Healthcare Information Technology (HIT)
Agile Project Management
Todd Rudd Summary
Todd Rudd, based in Richmond, VA, US, is currently a Director of Solutions Consulting at 3CLogic. Todd Rudd brings experience from previous roles at Self-employed, Microsoft, Verint and Contact Solutions, a Verint Company. Todd Rudd holds a University of Virginia. With a robust skill set that includes Technology Trends, Analytical Skills, Customer-Focused Selling, Business Development, HTML and more. Todd Rudd has 2 emails on RocketReach.
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