Todd Mull Email & Phone Number
Director, Service Delivery Optimization @ RKON
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Todd Mull Location
- Waxhaw, NC, US
Todd Mull Work
- 2025 -now Director, Service Delivery Optimization @
- 2024 -2025 Director of Customer Success @
- 2023 -2024 Customer Success Manager @
- 2010 -2023 Senior Customer Success Account Manager @
- 2004 -2010 Manager, Enterprise Project Management Office @
Todd Mull Education
- Strayer University
Bachelor of Science - BS (Computer Systems Networking and Telecommunications)
2001-2003
Todd Mull Skills
- Customer Service Management
- Director level
- Support Management
- Team Management
- Partner Relationship Management
- Partner Engagement
- Key Performance Indicators
- Enablement
- Contractual Obligations
- Coaching
- Renewals
- Creative Problem Solving
- Strategic Accounts
- Process Improvement
- Customer-Focused Selling
- Software as a Service (SaaS)
- Sales Processes
- Customer Experience
- Business Case Preparation
- Consultative Selling
- Negotiation
- Enterprise Account Management
- Customer Relationship Management (CRM)
- Account Planning
- Stakeholder Management
- Customer Experience Management
- Strategic Thinking
- Large Enterprise
- Executive Team
- Project Communications
- Engagement Management
- Conflict Resolution
- Communication
- Client Relations
- Builds Relationships
- Account Executives
- Voice of the Customer
- Business Reviews
- Information and Communications Technology (ICT)
- Presentations
- Implementation Plans
- TAM
- Network Engineering
- Customer Engagement
- Customer Satisfaction
- Account Management
- IT Service Management
- Business Process Improvement
- IT Project & Program Management
- Business Relationship Management
- Customer-focused Service
- Service Delivery
- Leadership
Todd Mull Summary
- Todd Mull, based in Waxhaw, NC, US, is currently a Director, Service Delivery Optimization at RKON. Todd Mull brings experience from previous roles at RKON, Microsoft Corporation and Family Dollar Stores. Todd Mull holds a 2001 - 2003 Bachelor of Science - BS in Computer Systems Networking and Telecommunications @ Strayer University. With a robust skill set that includes Customer Service Management, Director level, Support Management, Team Management, Partner Relationship Management and more. Todd Mull has 1 emails and 2 mobile phone numbers on RocketReach.
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