Todd McCartney Email & Phone Number
Director of Technical Support @ Jellyfish
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Todd McCartney Location
- Boston, MA, US
Todd McCartney Work
- 2025 - now Director of Technical Support @
- 2022 - 2025 Director of Technical Support and Knowledge @
- 2018 - 2022 Director of Technical Services @
- 2009 - 2018 Support Delivery Manager @
- 2007 - 2009 Premium Support Offerings Delivery Manager @
- 1999 - 2004 Senior Systems Architect @
- 1996 - 1999 Technology Architect and Team Lead @
- 2004 - 2007 Designated Support Manager @
Todd McCartney Education
- University of Massachusetts, Amherst
Bachelor of Science (BS) (Computer Science)
1992 - 1996
Todd McCartney Skills
- Cross Functional Relationships
- Team Leadership
- Customer Relationship Management (CRM)
- Business Process Improvement
- Net Promoter Score
- Customer Satisfaction
- Customer Service
- Information Technology
- Team Building
- Leadership
- Management
- Extract, Transform, Load (ETL)
- Kpis
- Performance Metrics
- Cybersecurity
- Software as a Service (SaaS)
- Change Management
- SSO
- Identity Management
- Security
- Support Offerings
- Customer Support
- Technical Support
- Enterprise Software
- Cloud Computing
- Network Security
- Enterprise Architecture
- Identity & Access Management (IAM)
- Virtualization
- Lean Six Sigma
- Support Management
- Support Services Management
- Single Sign-On (SSO)
- DFSS Green Belt
- Professional Services
- Analytical Skills
- Analytics
- Google Docs
- Google Apps
- Cross-functional Team Leadership
- Team Management
- Coaching
- Siteminder
- Identity Federation
- PKI
- LDAP
- Solaris
- Application Security
- CISSP
- Pre-sales
- Encryption
- Unix
- Whm
- Pre Sales
- Information Security
- Identity and Access Management Iam
- Microsoft Excel
- cPanel
- Integration
- Strategic Planning
- Green Belt
- SQL
- CentOS
- Strategy
- Single Sign on Sso
- Cross Functional Team Leadership
- Identity and Access Management
Todd McCartney Summary
- Todd McCartney, based in Boston, MA, US, is currently a Director of Technical Support at Jellyfish. Todd McCartney brings experience from previous roles at Interfolio from Elsevier and CA Technologies. Todd McCartney holds a 1992 - 1996 Bachelor of Science (BS) in Computer Science @ University of Massachusetts, Amherst. With a robust skill set that includes Cross Functional Relationships, Team Leadership, Customer Relationship Management (CRM), Business Process Improvement, Net Promoter Score and more. Todd McCartney has 1 emails and 1 mobile phone numbers on RocketReach.
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