2011 -
2014 Sr. Operations Manager and Sales Manager @
2011 -
2011 Senior Trainer @
2005 -
2010 Network Trainer @
2002 -
2005 Soldier @
TJ Marshall Education
The University of Texas at Arlington
Master of Business Administration (M.B.A.) (Business Administration and Management, General)
2013
-
2014
Dallas Baptist University
B.B.A (Marketing)
2009
-
2010
TJ Marshall Skills
Leadership
Customer Experience
BPO
Employee Engagement
Call Center
Customer Retention
Networking
Customer Satisfaction
Troubleshooting
Vendor Management
Team Management
Team Leadership
Process Improvement
Offshoring
Workforce Management
Microsoft Word
Operations Management
Contact Centers
SAP ERP
Microsoft Excel
New Business Development
Marketing
Training
Employee Training
Customer Service
Training Delivery
Business Process Improvement
Management
Coaching
Outsourcing
Service Delivery
Call Centers
CRM
Performance Management
TJ Marshall Summary
TJ Marshall, based in Fort Worth, TX, US, is currently a Supply Chain Management at Lockheed Martin. TJ Marshall brings experience from previous roles at Ubiquity, Emist and The Results Companies. TJ Marshall holds a 2013 - 2014 Master of Business Administration (M.B.A.) in Business Administration and Management, General @ The University of Texas at Arlington. With a robust skill set that includes Leadership, Customer Experience, BPO, Employee Engagement, Call Center and more.
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