TJ Johnsen Email & Phone Number
Head of Customer Experience Operations @ Corporate Tools
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TJ Johnsen Location
- Post Falls, ID, US
TJ Johnsen Work
- Head of Customer Experience Operations @ (February 2025 - Present)
- Director of Client Experience @ (June 2021 - February 2025)
- Center Manager @ (April 2018 - June 2021)
- Client Services Manager II @ (May 2017 - April 2018)
- Client Relations Manager @ (November 2014 - May 2017)
- Telesales Operations Manager @ Center Partners (October 2011 - March 2014)
- Outbound Sales Operations Manager @ Center Partners (October 2009 - November 2011)
- Sales and Service Manager @ Center Partners (February 2004 - October 2009)
- Sales, Service, and Support @ Center Partners (January 2001 - February 2004)
TJ Johnsen Education
- North Idaho College
None (General)
2004-2004 - Highschool
TJ Johnsen Skills
- Call Centers
- Training
- Leadership
- CRM
- Performance Management
- Customer Satisfaction
- Telemarketing
- Customer Experience
- Team Building
- Workforce Management
- Call Center Development
- Sales
- Customer Service
- Avaya
- Telecommunications
- Team Leadership
- Process Improvement
- Employee Training
- Strategy
- Contact Centers
- Coaching
- Operations Management
- Outsourcing
- Leadership Development
- Call Center
- BPO
- Project Management
- Customer Retention
- Inbound Marketing
- Data Analysis
- Vendor Management
- Sales Operations
- Microsoft Office
- Contact Center Management
- Employee Relations
- Sales Management
- Time Management
- Strategic Planning
- Management
- Public Relations
- Social Media
- Marketing
- Business Process Improvement
TJ Johnsen Summary
- TJ Johnsen, based in Post Falls, ID, US, is currently a Head of Customer Experience Operations at Corporate Tools. TJ Johnsen brings experience from previous roles at Corporate Tools, Nuance Communications and Qualfon. TJ Johnsen holds a 2004 - 2004 None in General @ North Idaho College. With a robust skill set that includes Call Centers, Training, Leadership, CRM, Performance Management and more. TJ Johnsen has 7 emails and 2 mobile phone numbers on RocketReach.
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