Support Services Manager @ (May 2019 - August 2021)
Lead Software Support Analyst, Operations @ (March 2018 - May 2019)
Senior Support Analyst, Operations @ (March 2014 - March 2018)
Senior Implementation Specialist @ (March 2012 - March 2014)
Client Services Support Manager @ (October 2010 - March 2012)
Senior Product Support Specialist @ (January 2007 - October 2010)
Help Desk Supervisor @ eNet (March 2005 - November 2006)
Timothy Schauer Education
East Texas A&M University
Bachelor of Science (Computer Information Systems)
Timothy Schauer Skills
Active Directory
Agile Methodologies
Analytical Skills
Budgets
Business Analysis
Business Process Improvement
Business Process Management
Business Process Mapping
Client Education
Client Engagement & Stakeholder Management
Client Relationship Management
Client Satisfaction Management
Communication and Negotiation
Cross-functional Team Leadership
Customer Relationship Management (CRM)
Customer Support
Data Management
Database Administration
Databases
Feature Rollout Management
Financial Management
Help Desk Support
IIS
Internet Information Services (IIS)
Leadership
Leadership & Team Development
Microsoft SQL Server
Operations Management
Partnership Building
Problem Solving
Product Support
Project Management
Project Management (PMP® Certified)
Quality Assurance
Requirements Analysis
SDLC
SQL
SharePoint
Software Development Life Cycle (SDLC)
Software Documentation
Software Implementation
Software Project Management
Solution Planning
Strategic Consultation
Strategic Networking
Team Leadership
Team Management
Technical Proficiency
Technical Support
Technology Implementation & Integration
Training
Training Development and Delivery
Troubleshooting
Visio
Support
GIS
Commerce
Internet Information Services Iis
Software Development Life Cycle Sdlc
Internet Information Services
Software Development Life Cycle
Timothy Schauer Summary
Timothy Schauer, based in Texas, United States, is currently a Senior Implementation Manager at Acadis®. Timothy Schauer brings experience from previous roles at Tyler Technologies. Timothy Schauer holds a Bachelor of Science in Computer Information Systems @ East Texas A&M University. With a robust skill set that includes Active Directory, Agile Methodologies, Analytical Skills, Budgets, Business Analysis and more. Timothy Schauer has 2 emails and 2 mobile phone numbers on RocketReach.
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