Timothy Hicks Email & Phone Number

Timothy Hicks Skills

• Risk Management
• Information Technology
• Risk Control Self Assessments (RCSA)
• Troubleshooting
• Technical Support
• Network Security
• Cybersecurity
• Auditing
• Analytical Skills
• Financial Services
• Microsoft Office
• Computer Hardware
• Microsoft Excel
• Windows
• Windows 7
• Customer Service
• Leadership
• Team Building
• Public Speaking
• Facilitation
• Presentation Skills
• Training
• Management
• RCSA
• Financial Institutions
• -Excellent Multitasking, organizational skills and detail oriented
• - IT Systems Security (Mobile Devices, Websites, Customer Information)
• -Microsoft Office Suite (Outlook, Word, Excel, PP)
• -3G/4G LTE Data/Voice data cards/cellular phones troubleshooting
• -Excellent Leadership and Team-building skills
• -LAN/WAN, TCP/IP protocols
• -Excellent Written and Oral communication skills
• -Remedy, Mobile Telephone Activation Systems(MTAS),Mobile AMA Reporting System (
• -Windows XP/Vista/7, Linux, Apple Operating System
• -Accounting skills (billing discrepancies, payments)
• Product Strategy
• Internal/External Audit
• Post Implementation Validation
• First Line of Defense
• First Line Testing Support
• Risk & Control Self Assessments (RCSA)
• Internal Control Training
• Bank Risk Management
• IT Governance
• Computer Security Awareness Training
• Operational Risk Management
• Operational Risk
• Business Process Improvement
• Project Management
• Bank