2014 -now Principal Consultant @ Aloha Sunsets LLC
2019 -2021 Member Board Of Directors @ HGS Jamaica
2018 -2021 Advisory Board Member @
2020 -2020 President - Digital Strategy @
2015 -2020 President - North American Operations and Global Business Excellence @
2018 -2021 Member Board Of Directors @ HGS UK
2015 -2021 Member Board Of Directors @ HGS Canada
2012 -2014 Chief Customer Experience Officer @
2010 -2011 General Manager - Northern EMEA @
2008 -2010 COO - Americas @
2007 -2008 Group Vice President @
2006 -2007 SVP @
1999 -2005 Vice President @
1993 -1999 Manager - Financial Planning @
Tim Schuh Education
Northern Kentucky University
BS (Accounting)
1981-1985
Tim Schuh Skills
Customer Experience
Call Centers
Operations Management
Leadership
Customer Satisfaction
Outsourcing
Management
BPO
Call Center
Program Management
Change Management
Vendor Management
Contact Centers
Process Improvement
Executive Management
Team Management
Strategy
Workforce Management
Customer Retention
Business Process Improvement
Telemarketing
Offshoring
Performance Management
Service Delivery
CRM
Managerial Finance
Inbound Marketing
P&L Management
Call Center Development
Customer Experience Management
Coaching
Forecasting
Customer Service Management
Global Operations
Strategic Planning
Salesforce.com
Team Leadership
IT Outsourcing
Turn Around Management
Outsourcing Management
Business Transformation
Digital Strategy
Project Management
Team Building
Cross-functional Team Leadership
Management Of International Teams
International Operations
Start-ups
Cross Functional Team
Start Ups
Marketing
Business Process
Cross Functional Team Leadership
Customer Service
Business Development
Microsoft Office
Finance
Tim Schuh Summary
Tim Schuh, based in Houston, TX, US, is currently a Retired Customer Experience Executive at Retired. Tim Schuh brings experience from previous roles at Aloha Sunsets LLC, HGS Jamaica and HGS Digital. Tim Schuh holds a 1981 - 1985 BS in Accounting @ Northern Kentucky University. With a robust skill set that includes Customer Experience, Call Centers, Operations Management, Leadership, Customer Satisfaction and more. Tim Schuh has 2 emails on RocketReach.
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