Tim Read Location
- Dallas, TX, US
Tim Read Work
- 2021 - now Vice President Operations @
- 2021 - now Vice President Operations @
- 2020 - 2021 Writer and Contact Center Consulting @ Freelance
- 2018 - 2019 Senior Director, Global Operations @
- 2013 - 2018 Senior Director Account Management @
- 2010 - 2013 Director of Operations @
- 2004 - 2010 Director Site Operations @ Stream Global Services
- 2004 - 2004 Workforce Manager and Training and QA Manager @ Stream Global Services
- 2002 - 2004 Quality Assurance Manager @ Stream Global Services
- 2000 - 2002 Senior Consultant, Technology Risk @
- 1998 - 2000 Force Trainer, Theater Battle Management Systems @
- 1997 - 1998 Threat Intelligence Analyst @ C.A.S. Inc.
- 1992 - 1996 Intelligence Officer @
Tim Read Education
- Troy University
Master of Science - MS (Business Management, Marketing, and Related Support Services)
1999 - 2000 - The University of New Mexico
Bachelor of Arts - BA (Political Science and Russian Studies)
1989 - 1992
Tim Read Skills
- Call Center
- Call Centers
- Outsourcing
- Contact Centers
- Program Management
- Training
- CRM
- Process Improvement
- Business Process Improvement
- Integration
- Management
- Call Center Development
- Leadership
- Project Management
- Contract Management
- Quality Assurance
- Business Intelligence
- Business Strategy
- Business Process Management
- Business Development
- Customer Experience
- Team Management
- Analysis
- Vendor Management
- BPO
- Budgets
- Service Delivery
- Human Resources
- Operations Management
- Workforce Management
- Performance Management
- SaaS
- Coaching
- Software Documentation
- Sla
- Customer Satisfaction
- VoIP
- Business Process
- Enterprise Software
- Disaster Recovery
- Offshoring
- Telemarketing
- Risk Management
- Account Management
- Avaya
- Inbound Marketing
- Telecommunications
- Avaya Technologies
- Tim
- Learning Center
- Team Building
- Air Force
- Csg
- Consulting
- Workforce
- Weapons
- Market
- Level 1
- Windows
- Sales
- Scenario Development
- Intelligence Collection
- Pacific
- CTI
- Briefings
- Finance
- SAN
- Weapon Systems
- Facilitation
- Theatre
- Business Information
- Japan
- Assessment
- Subscription
- Briefing
- Design
- Science
- Continental
- Key Performance Indicators
- Aviation
- Information Systems
- PowerPoint
- Ahead of Schedule
- Source
- Defense
- Public Speaking
- Personal Development
- Salesforce.com
- Execution
- B2b
- Korea
- Systems Engineering
- Migrating
- ASP
- Fusion
- Networking
- Retention Programs
- Escalation
- Missile Defense
- System
- Cluster
- Healthcare
- Target Development
- Essentials
- Threat Intelligence
- Windows 2000
- Asia
- Comparative Politics
- Reports
- Threat Analysis
- County
- Element
- Branding
- Design Teams
- Budget Management
- Business Process Outsourcing Bpo
- Microsoft Excel
- New Business Development
- Testing
- Denver
- Leaf
- Enrichment
- Channel Business
- Customer Service
- Global Security
- Threat Modeling
- Global Services
- Trains and Add Rails
- Reporting
- Commercial Real Estate
- Revenue Assurance
- Board of Directors
- Hardware
- Command and Control
- Tactics
- B2c
- Information Technology
- Social Media
- Power
- SAP
- ISR
- Onshore
- C
- Consumer Electronics
- Retail
- Management System
- Logistics
- Accountability
- Threat Assessment
- Client Services
- Communication
- Business Alignment
- New Clients
- GPS
- ERP
- Scientific
- Operations
- Values
- Risk Assessment
- Technical Information
- Leadership Development
- CMS
- Cala
- Project Implementation
- Missions
- Project Planning
- Training Delivery
- Microsoft Certified Professional
- Project
- Continuous Process Improvement
- Engagement
- Acquisition Programs
- Indications
- Seat
- Data Integrity
- Oak
- Presentations
- Media
- Country
- Training Management
- Responsibility
- Multimedia
- E Commerce
- Art
- Intelligence
- Portals
- Root Cause Analysis
- Switch
- Army
- Operational Planning
- Russian
- Korean
- Tax
- Political Science
- Business Process Re Engineering
- Investments
- Core Systems
- Visio
- Software
- Performance Reviews
- Business Objects
- IVR
- Media and Entertainment
- Database Development
- Business Continuity
- Technology Risk
- Proposal Writing
- Agents
- Internal Controls
- Telephony
- Site Operations
- Military
- Platforms
- Contingency
- Multi Channel Marketing
- Culture
- Aerospace
- International Management
- Staff Development
- Lean Six Sigma
- Optimization
- Multilingual
- EMEA
- Combat
- Program Implementation
- New Mexico
- North American
- Databases
Tim Read Summary
- Tim Read, based in Dallas, TX, US, is currently a Vice President Operations at Acquire BPO. Tim Read brings experience from previous roles at Acquire Intelligence, Freelance, STARTEK and StarTek. Tim Read holds a 1999 - 2000 Master of Science - MS in Business Management, Marketing, and Related Support Services @ Troy University. With a robust skill set that includes Call Center, Call Centers, Outsourcing, Contact Centers, Program Management and more. Tim Read has 1 emails and 3 mobile phone numbers on RocketReach.
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