Tim McLain Email & Phone Number
Director, TRICARE Customer Service @ WPS Health Solutions
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Tim McLain Location
- Lafayette, IN, US
Tim McLain Work
- 2018 -now Director, TRICARE Customer Service @
- 2016 -2018 Project Director - CMS Enterprise IT Service Desk @
- 2008 -2015 Program Director, Customer Service and Contact Center Operations @
- 2007 -2008 Director, Operations @
- 2006 -2007 Director, Customer Service @
- 2002 -2006 Director, Customer Service @
Tim McLain Education
- Monmouth University
Master Of Business Administration
1982-1986 - Monmouth University
Bachelors (Marketing)
1978-1982
Tim McLain Skills
- Program Management
- Process Improvement
- Call Center
- Vendor Management
- Call Centers
- Project Management
- HIPAA
- Business Analysis
- Business Process Improvement
- Change Management
- Medicare
- PMO
- Requirements Analysis
- Strategic Planning
- Integration
- Leadership
- Management
- Customer Service
- Contact Centers
- Contract Management
Tim McLain Summary
- Tim McLain, based in Lafayette, IN, US, is currently a Director, TRICARE Customer Service at WPS Health Solutions. Tim McLain brings experience from previous roles at National Government Services, Meritain Health and Revolution Health Group. Tim McLain holds a 1982 - 1986 Master Of Business Administration @ Monmouth University. With a robust skill set that includes Program Management, Process Improvement, Call Center, Vendor Management, Call Centers and more. Tim McLain has 2 mobile phone numbers on RocketReach.
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