2025 -
now Vice President Health Plan Operations @
2024 -
2025 Strategic Business Initiatives Leader @
2023 -
2024 Value Stream Owner - Provider Networks @
2019 -
2023 Director of Member Relations and Customer Experience @
2014 -
2019 Customer Service and Grievance and Appeals Manager @
2011 -
2013 Grievance and Appeal Program Manager @
2009 -
2011 Provider Pricing Analyst @
2008 -
2009 Customer Care Manager @
2006 -
2008 Customer Service Supervisor @
2005 -
2005 Customer Service Associate @
2004 -
2005 Customer Service Representative @
Michelle Olson Education
null
Edgewood College
Michelle Olson Skills
Insurance
Health Insurance
Process Improvement
Data Analysis
Healthcare
Customer Service
Medicare
Business Analysis
Managed Care
Access
Employee Benefits
Call Centers
HIPAA
Microsoft Excel
Outlook
Software Documentation
Leadership
Management
Healthcare Information Technology
Training
Program Management
Team Building
Microsoft Office
Analysis
Research
Pricing
Michelle Olson Summary
Michelle Olson, based in Madison, WI, US, is currently a Vice President Health Plan Operations at WPS—A health solutions company. Michelle Olson brings experience from previous roles at Dean Health Plan, Inc. and Medica. With a robust skill set that includes Insurance, Health Insurance, Process Improvement, Data Analysis, Healthcare and more. Michelle Olson has 3 emails and 2 mobile phone numbers on RocketReach.
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