Tim McGrath Email & Phone Number
Director, Contact Centers @ Eversource Energy
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Tim McGrath Location
- Hartford, CT, US
Tim McGrath Work
- 2018 - now Director, Contact Centers @
- 2016 - 2018 Manager, Residential and Business Call Centers - Eastern Massachusetts @
- 2010 - 2016 Senior Workforce Planning Specialist and Team Supervisor @
- 2007 - 2010 Call Center Supervisor @
- 2004 - 2007 Director of Operations @ Ansaphone Service, Inc.
Tim McGrath Education
- Boston University
Bachelor of Arts (B.A.) (American History (United States))
1996 - 2000 - Boston Conservatory at Berklee 1994 - 1996
Tim McGrath Skills
- Project Management
- Performance Management
- Change Management
- Microsoft Excel
- Microsoft Office
- Customer Service
- Analysis
- Quality Assurance
- Calibration
- Outlook
- Labor Relations
- Data Analysis
- Call Centers
- Workforce Management
- Utility Industry
- Team Leadership
- Process Improvement
- Energy
- Management
- Leadership
- Training
- Business Process Improvement
- Team Management
- Interviewing
- Hiring
- Employee Relations
- Call Monitoring
- Program Management
- Strategy
- Microsoft Word
Tim McGrath Summary
- Tim McGrath, based in Hartford, CT, US, is currently a Director, Contact Centers at Eversource Energy. Tim McGrath brings experience from previous roles at Eversource Energy, NSTAR and Ansaphone Service, Inc.. Tim McGrath holds a 1996 - 2000 Bachelor of Arts (B.A.) in American History (United States) @ Boston University. With a robust skill set that includes Project Management, Performance Management, Change Management, Microsoft Excel, Microsoft Office and more. Tim McGrath has 3 emails and 4 mobile phone numbers on RocketReach.
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