Jess Cain Email & Phone Number
Vice President, Customer Operations and Assistance Programs @ Eversource Energy
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Jess Cain Location
- Hamden, CT, US
Jess Cain Work
- Vice President, Customer Operations and Assistance Programs @ (June 2015 - Present)
- Director, Customer Strategy and Change Integration @ (May 2012 - June 2015)
- Director, Customer Relations and Strategy @ (February 2010 - May 2012)
- Director, Northeast Utilities Strategic Planning @ (June 2011 - December 2011)
- Director, Enterprise Planning Strategy @ (September 2007 - April 2010)
- Director, IT Customer Care and Energy Supply Applications @ (October 2002 - September 2007)
- Manager, Project and Process Redesign Delivery @ (March 1999 - September 2002)
- Process Consultant @ (July 1995 - March 1999)
Jess Cain Education
- Syracuse University
Bachelor of Arts (Policy Studies Major, Economics Minor)
- Instituto International de Madrid
Semester Abroad on Spanish Total Immersion Courses
Jess Cain Skills
- Customer Service Management
- Project Management
- Smart Metering
- Pricing
- Customer Satisfaction
- Employee Engagement
- Information Technology
- Change Management
- Management Consulting
- Strategy
- Smart Grid
- Energy
- Demand Response
- Business Process Improvement
- Program Management
- Renewable Energy
- Contract Management
- Leadership
- Business Planning
- Business Process
- Outsourcing
- Business Analysis
- Energy Efficiency
- Electric Power
- Integration
- Energy Management
- Cross-functional Team Leadership
- Operations Management
- Process Improvement
- Project Planning
- Electricity Markets
- IT Management
- AMI
- Utility Industry
- Management
- CRM
- Strategic Planning
- Consulting
- Analysis
- Business Strategy
- Contract Negotiation
- Team Leadership
- Business Development
- Vendor Management
- Customer Relationship Management (CRM)
- Lean Operations
Jess Cain Summary
- Jess Cain, based in Hamden, CT, US, is currently a Vice President, Customer Operations and Assistance Programs at Eversource Energy. Jess Cain brings experience from previous roles at Eversource Energy. Jess Cain holds a Bachelor of Arts in Policy Studies Major, Economics Minor @ Syracuse University. With a robust skill set that includes Customer Service Management, Project Management, Smart Metering, Pricing, Customer Satisfaction and more. Jess Cain has 2 emails and 4 mobile phone numbers on RocketReach.
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