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Tim Lavin Location
Austin, TX, US
Tim Lavin Work
President and CEO @ (March 2010 - Present)
Foundation Board of Directors @ (October 2010 - Present)
Chief Operating Officer @ (March 2001 - March 2010)
Site Director @ (July 1999 - March 2001)
Director of Operations @ Cornerstone Integrated Services (April 1997 - June 1999)
Corporate Officer @ (June 1992 - April 1997)
SPC 4 @ (October 1989 - May 1992)
Tim Lavin Education
Maine Central Institute
Graduate
1986-1989
Tim Lavin Skills
Business Development
Contract Negotiation
Start-ups
Contact Center Management
BPO
Workforce Management
Call Center
Outsourcing
Customer Experience
Offshoring
Service Delivery
Lead Generation
Customer Satisfaction
Contact Centers
Call Centers
Call Center Development
Vendor Management
Management
Inbound Marketing
Operations Management
Executive Management
CRM
Account Management
Business Process Improvement
Telemarketing
Leadership
Performance Management
Training
Recruiting
Customer Retention
Strategy
Outsourcing Management
Process Improvement
Team Leadership
Salesforce.com
Program Management
Team Management
Cross-functional Team Leadership
P&L Management
Transition Management
Strategic Partnerships
Sales Operations
Solution Selling
SaaS
Team Building
Change Management
Telecommunications
Analytics
Managed Services
Professional Services
Start Ups
Operations
Cross Functional Team Leadership
Tim Lavin Summary
Tim Lavin, based in Austin, TX, US, is currently a President and CEO at Zacoustic. Tim Lavin brings experience from previous roles at University of Maine at Presque Isle, TELUS International Philippines, Cendant and Cornerstone Integrated Services. Tim Lavin holds a 1986 - 1989 Graduate @ Maine Central Institute. With a robust skill set that includes Business Development, Contract Negotiation, Start-ups, Contact Center Management, BPO and more. Tim Lavin has 3 emails and 3 mobile phone numbers on RocketReach.
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