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Tim Johnson Location
Washington, DC, US
Tim Johnson Work
Information Technology Operations Manager @ (September 2025 - Present)
Information Technology Services Manager @ (January 2021 - August 2025)
Senior IT Support Specialist @ (January 2018 - December 2020)
IT Support Specialist @ (March 2016 - December 2017)
Tier 2 Support Specialist @ (January 2015 - March 2016)
Help Desk Technician @ (May 2012 - December 2014)
Department Lead, Gaming @ (June 2011 - May 2012)
Department Lead, PC Home Office @ (October 2010 - June 2011)
Protective Security Officer @ (September 2008 - April 2010)
Gaming Specialist @ (May 2007 - June 2008)
Customer Service Representative @ (October 2005 - May 2007)
Tim Johnson Education
Northern Virginia Community College
(Computer Science)
2011-2013
Tim Johnson Skills
Retrospectives
Problem Management
Software as a Service (SaaS)
Data Analysis
Vendor Management
Kanban
Microsoft Intune
Jamf
Microsoft Azure
Management
Sales
IT Service Management
Creative Writing
Interpersonal Skills
Editing
Microsoft Word
Microsoft Excel
Research Skills
Writing
Technical Writing
Agile Methodologies
Atlassian Suite
Customer Satisfaction (CSAT)
Windows
Microsoft Office
Security
Microsoft Exchange
Customer Service
Highly Reliable
Communication Skills
Active Directory
Leadership
Technical Support
Windows Server
Office 365
Malware Analysis
SharePoint
Project Management
Business Ethics
Requirements Management
Project Scheduling
Managing Project Budgets
Project Team Management
Project Communications
Risk Management
Stakeholder Management
Budget Development
Scrum
Customer Experience
OS X
Information Technology
Technology
Help Desk Support
Windows 8
Citrix
Exchange Activesync
Computer Repair
Mac OS X
Troubleshooting
Tier Ii
Windows 8.1
Android
Windows XP
MS CRM 2011
C++
Windows 7
iOS
VPN
Technician
Services
Computer Proficiency
Windows Remote Desktop
Tim Johnson Summary
Tim Johnson, based in Washington, DC, US, is currently a Information Technology Operations Manager at Frontpoint. Tim Johnson brings experience from previous roles at Frontpoint and mindSHIFT, a Ricoh company. Tim Johnson holds a 2011 - 2013 Northern Virginia Community College. With a robust skill set that includes Retrospectives, Problem Management, Software as a Service (SaaS), Data Analysis, Vendor Management and more. Tim Johnson has 4 emails and 7 mobile phone numbers on RocketReach.
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