1991 -2018 Contact Centre Technologies Manager @ MulticChoice
Tim Fick Education
Nelson Mandela University 1985-1990
Tim Fick Skills
Call Center
Telecommunications
Team Leadership
Customer Experience
Performance Management
ACD
Account Management
Analysis
Business Analysis
Business Development
Business Intelligence
Business Process
Business Process Improvement
Business Strategy
Call Centers
CRM
Change Management
Coaching
Contact Centers
Contact Centre Technology
Customer Retention
Customer Satisfaction
Customer Service
Employee Engagement
Genesys
IVR
Integration
Leadership
Management
Mobile Devices
New Business Development
Operations Management
Outsourcing
Process Improvement
Product Management
Program Management
Project Delivery
Project Planning
Project Management
SIP
Sales
Sales Management
Service Delivery
Solution Selling
Stakeholder Management
Start-ups
Strategic Planning
Strategy
Team Building
Team Management
Public Speaking
Start Ups
Tim Fick Summary
Tim Fick, based in Johannesburg, GP, ZA, is currently a Senior Manager: Systems and Technology at MultiChoice Group. Tim Fick brings experience from previous roles at MultiChoice Group. Tim Fick holds a 1985 - 1990 Nelson Mandela University. With a robust skill set that includes Call Center, Telecommunications, Team Leadership, Customer Experience, Performance Management and more. Tim Fick has 2 emails and 1 mobile phone numbers on RocketReach.
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