Russell Petersen's Location
City of Cape Town, Western Cape, South Africa
Russell Petersen's Work
- Head: IT Operations @ RCS
- Information Communication Technology Technical Manager: Infrastructure and Operations @ Distell
- Information Communication Technology Service Centre Manager @ Distell
- Head Office Operations Manager @ TFG (The Foschini Group)
- IT Technical Specialist-Infrastructure-Windows Server Systems @ TFG Infotec
- Service Desk Team Leader and Manager @ TFG Infotec
- End User Support Analyst @ TFG Infotec
- DTS Support Analyst @ TFG Infotec
- Networks Administrator @ RCS
- Helpdesk and End-User Desktop Support @ RCS
Russell Petersen's Education
- University of Pretoria/Universiteit van Pretoria
RMDP (Retail Development Management Program (Diploma) (Retail Management)
2015 - 2016 - Foster-Melliar
IT Service Management (ITIL) Foundation v3 (Service Management)
2011 - 2011 - TFG In-house (Talent Development)
Talent Development (Finance, General/ Leadership/ Business Simulation)
2011 - 2011
- Foster-Melliar
IT Service Management (ITIL) Foundation v2 (Service Management)
2007 - 2007 - RED Management Consultants
Training (Leadership)
2006 - 2007 - ITISA
ADP (Accelerated Development Program) (Leadership\Management)
2005 - 2006 - Prestige Acadamy (College)
MASTERS COMPUTER DIPLOMA (Information Technology)
Russell Petersen's Skills
- IT Service Management
- IT Operations
- Vendor Relationship Management
- Team Leadership
- Servers
- Service Delivery
- ITIL v3 Foundations Certified
- Software Documentation
- Service Desk
- Mobile Device Management
Russell Petersen's Summary
Russell Petersen, based in City of Cape Town, Western Cape, South Africa, is currently a Head: IT Operations at RCS, bringing experience from previous roles at Distell, The Foschini Group - TFG InfoTech and TFG Infotec. Russell Petersen holds a 2015 - 2016 RMDP (Retail Development Management Program (Diploma) in Retail Management @ University of Pretoria/Universiteit van Pretoria. With a robust skill set that includes IT Service Management, IT Operations, Vendor Relationship Management, Team Leadership, Servers and more, Russell Petersen contributes valuable insights to the industry. Russell Petersen has 3 emails and 1 mobile phone number on RocketReach.
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