Tim Faherty Email & Phone Number
Senior Customer Success Manager @ Compt
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Tim Faherty Location
- Wallingford, CT, US
Tim Faherty Work
- Senior Customer Success Manager @ (February 2025 - Present)
- Customer Success Manager @ (October 2022 - February 2025)
- Client Success Manager @ (January 2022 - September 2022)
- Customer Solutions Supervisor @ (September 2017 - January 2022)
- Lead Service Agent @ (September 2014 - July 2017)
- Business Solution Specialist @ (March 2011 - May 2014)
- Business Support Coordinator @ (August 2010 - March 2011)
- Customer Service Representative @ (February 2008 - August 2010)
Tim Faherty Education
- Southern Connecticut State University
Bachelor of Science (B.S.) (Communication)
2002-2006
Tim Faherty Skills
- Customer Service
- Account Management
- Leadership
- Training
- Customer Experience
- Customer Satisfaction
- Customer Retention
- Telecommunications
- Call Centers
- Troubleshooting
- Wireless
- Team Leadership
- Sales
- Mobile Devices
- Technical Support
- Direct Sales
- Networking
- Solution Selling
- Management
- Project Management
- Sales Process
- Team Building
- Coaching
- Analysis
- Cellular Communications
- Customer Oriented
- Mobile Technology
- Negotiation
- Communication
- Building Relationships
- Customer Support
- Teamwork
- Social Networking
- Customer Escalation Management
- Telecommunication Services
- Call Center Development
- Conflict Resolution
- Help Desk Support
- Audio Visual Support
- Business Case Preparation
- Organization Skills
- Delegation
- Team Motivation
- Problem Solving
- Prioritize Workload
- Influence Others
- Corporate Communications
- Microsoft Excel
- Data Analysis
- Wireless Technologies
- Budgeting
- Churn Reduction
- Client Retention Strategies
- Complaint Management
- Cross-team Collaboration
- Customer Engagement Analytics
- Customer Health Scoring
- Customer Relationship Management (CRM)
- Customer Satisfaction & Loyalty
- Customer Service Management
- Data Analysis & Reporting
- Digital Strategy
- Effective Communication
- Goal-Oriented Strategy Development
- Product Training & Implementation
- Support Management
- Upselling and Cross-Selling
Tim Faherty Summary
- Tim Faherty, based in Wallingford, CT, US, is currently a Senior Customer Success Manager at Compt. Tim Faherty brings experience from previous roles at Compt, Diversified., HB, A Diversified Company and HB Communications. Tim Faherty holds a 2002 - 2006 Bachelor of Science (B.S.) in Communication @ Southern Connecticut State University. With a robust skill set that includes Customer Service, Account Management, Leadership, Training, Customer Experience and more. Tim Faherty has 3 emails and 2 mobile phone numbers on RocketReach.
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