2016 -
2017 Technology Developer Team IT Support - Cabinet Office @
2015 -
2016 Technical Field Engineer III @
2013 -
2015 2nd Line Software Support Technical Remote Specialist II, later TRSIII @
2015 -
2015 IT Support @
2011 -
2013 2nd Line Software Distribution Technician @
2008 -
2010 Service Desk Analyst @
2019 -
now Assistant Manager, Senior IT Engineer @
Tim Elphick Education
University of Wolverhampton
PGCE (Design and Technology)
2004
-
2006
Birmingham City University
BSc (Computing and Electronics)
1999
-
2002
Tim Elphick Skills
Active Directory
Windows Server
Citrix
Technical Support
ITIL
Incident Management
SharePoint
Troubleshooting
Service Desk
Computer Hardware
Help Desk Support
Hardware
Software Installation
Service Improvement
Windows 7
C++
Service Management
Service Delivery
C#
HTML
Technical Writing
Technical Documentation
SCCM
Python
Documentum
Windows XP
Schematic
Teaching
System Configuration
Sage
Sla
Software Engineering
Security
Diagrams
Tim Elphick Summary
Tim Elphick, based in Cheltenham, GB, is currently a Assistant Manager, Senior IT Engineer at Ambrey. Tim Elphick brings experience from previous roles at Sopra Steria and TIMARZI INFORMATION TECHNOLOGY LTD. Tim Elphick holds a 2004 - 2006 PGCE in Design and Technology @ University of Wolverhampton. With a robust skill set that includes Active Directory, Windows Server, Citrix, Technical Support, ITIL and more. Tim Elphick has 3 emails on RocketReach.
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