Tim Douglass Email & Phone Number
Head of Service Delivery @ Cassie
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Tim Douglass Location
- Manchester, England, GB
Tim Douglass Work
- Head of Service Delivery @ (July 2026 - Present)
- Head of KX Customer Success @ (September 2023 - Present)
- Head of Platform Support @ (January 2021 - August 2023)
- Head of Multi-channel Technical Operations @ (March 2017 - January 2021)
- Global Service Desk Manager @ (August 2014 - March 2017)
- Project Delivery Manager @ (January 2012 - August 2014)
- Interim Head of IT @ (September 2013 - March 2014)
- Development Team Lead @ (May 2010 - January 2012)
- Developer @ (August 2002 - April 2010)
- Database Administrator @ (September 2001 - August 2002)
- I.T. Projects Officer @ State Debt Recovery Office (SDRO) (June 2000 - February 2001)
- Developer @ (August 1999 - March 2000)
Tim Douglass Education
- University of Lancashire
Bachelor’s Degree (Law & Business French)
1994-1998 - South Island School, Hong Kong
High School
1987-1994
Tim Douglass Skills
- Customer Service
- ITIL v3 Foundations Certified
- IT Service Management
- Service Desk Management
- Service Delivery
- Service Desk
- Microsoft SQL Server
- Databases
- .NET
- Incident Management
- Project Management
- Project Delivery
- Change Management
- Management
- Stakeholder Management
- Business Analysis
- Business Process Improvement
- SQL
- ITIL
- Information Technology
- Disaster Recovery
- Oracle
- Requirements Analysis
- VB.NET
- ASP.NET
- MS Project
- Software Development
- Sales
- Net
- Strategy
- Operations
- Microsoft Word
- JavaScript
Tim Douglass Summary
- Tim Douglass, based in Manchester, England, GB, is currently a Head of Service Delivery at Syrenis. Tim Douglass brings experience from previous roles at Kornit Digital, JD Sports Fashion plc and Gazprom Energy. Tim Douglass holds a 1994 - 1998 Bachelor’s Degree in Law & Business French @ University of Lancashire. With a robust skill set that includes Customer Service, ITIL v3 Foundations Certified, IT Service Management, Service Desk Management, Service Delivery and more. Tim Douglass has 3 emails and 1 mobile phone numbers on RocketReach.
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