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Thorsten Koch Location
Berlin, DE
Thorsten Koch Work
2023 -now Snr. Director People Solutions, PSC EMEA and Americas @
2022 -2023 Senior Director People Solutions Multi Lingual Hubs (15 countries in EMEA) @
2020 -2021 Senior Director People Solutions CEU and ANZ @
2019 -2020 People Solutions Central Europe @
2017 -2018 Director HR Germany and Eastern Europe @
2015 -2016 Director HR @ Convergys
2014 -2015 Regional HR Director Northern Europe and Interim Site Manager Poland @ Convergys
2010 -2014 HR Director Northern Europe @ Stream Global Services
2009 -2010 HR-Manager Germany and Poland and The Netherlands @ Stream
2009 -2010 HR Manager Germany and Poland and The Netherlands @ Stream International BV
Thorsten Koch Education
Johannes Gutenberg-Universität Mainz
Master's degree (SOCIAL SCIENCES)
1991-1997
Thorsten Koch Skills
Organisatorische Effizienz
Organisationsgestaltung
Mitarbeiterentwicklung
Talentstrategie
Kulturelle Veränderungen
Strategie
HR-Management
Markenstrategie
HR-Projektmanagement
Nachfolgeplanung
Strategische Personalplanung
Budgetierung
HR-Transformation
Personalstrategie
Employer Branding
HR-Informationssysteme (HRIS)
Business Development
Veränderungsmanagement
BPO
Workforce Management
Outsourcing
Contact Centers
Call Centers
Call Center
Coaching
Service Delivery
Training
Human Resources
Employee Relations
Talent Acquisition
Customer Experience
Performance Management
HR Policies
Employee Engagement
Operations Management
Process Improvement
Leadership
Customer Satisfaction
Management
Talent Management
Workforce Planning
CRM
Vendor Management
Recruiting
Business Process Outsourcing (BPO)
Business Process Improvement
Sales Management
Business Process Outsourcing Bpo
Business Process Outsourcing
Thorsten Koch Summary
Thorsten Koch, based in Berlin, DE, is currently a Snr. Director People Solutions, PSC EMEA and Americas at Concentrix. Thorsten Koch brings experience from previous roles at Concentrix. Thorsten Koch holds a 1991 - 1997 Master's degree in SOCIAL SCIENCES @ Johannes Gutenberg-Universität Mainz. With a robust skill set that includes Organisatorische Effizienz, Organisationsgestaltung, Mitarbeiterentwicklung, Talentstrategie, Kulturelle Veränderungen and more. Thorsten Koch has 2 emails and 1 mobile phone numbers on RocketReach.
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