Thomas Wain Email & Phone Number
Senior Manager - Security Incident and Problem Management @ BT Group
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Thomas Wain Location
- Crewe, GB
Thomas Wain Work
- 2024 -now Senior Manager - Security Incident and Problem Management @
- 2022 -2024 Security Incident and Problem Management Lead @
- 2022 -2022 Functions Service Manager - VP @
- 2018 -2022 Problem and Availability Manager - AVP @
- 2017 -2018 Incident Manager-Contract @
- 2015 -2017 Major Incident Authority @
- 2013 -2015 Principal Incident Manager @
- 2011 -2013 Senior Incident Manager @
- 2010 -2011 Incident Manager @
- 2009 -2010 Service Desk Analyst @
- 2007 -2009 Technical Support Analyst @
Thomas Wain Education
- South Cheshire College
3 A level Passes (History, Media and Law)
2005-2007 - Shavington High School
7 GCSE's
2000-2005
Thomas Wain Skills
- ITIL
- Major Incident Management
- Incident Management
- Sla
- Service Management
- Reporting Requirements
- Customer-focused
- Transitioning
- Outsourcing
- Business Process
- Data Center
- Governance
- IT Operations
- ITIL v3 Foundations Certified
- Managed Services
- Service Delivery
- Management
- Service Desk
- IT Service Management
- Information Technology
- Technology
- Customer Focused
- Services
Thomas Wain Summary
- Thomas Wain, based in Crewe, GB, is currently a Senior Manager - Security Incident and Problem Management at BT Group. Thomas Wain brings experience from previous roles at BT and Barclays. Thomas Wain holds a 2005 - 2007 3 A level Passes in History, Media and Law @ South Cheshire College. With a robust skill set that includes ITIL, Major Incident Management, Incident Management, Sla, Service Management and more. Thomas Wain has 3 emails and 1 mobile phone numbers on RocketReach.
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