Thomas Wack Email
Head of Assurance and Service Management @ Global Cloud Xchange (Past)
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Thomas Wack Location
- Neu-Isenburg, HE, DE
Thomas Wack Work
- 2015 - 2020 Head of Assurance and Service Management @
- 2012 - 2015 Account Manager @
- 2002 - 2011 Lead Customer Service Manager @
- 1999 - 2001 Single Point of Contact @
- 1994 - 1997 Student @ School of Audio Engineer
- 1994 Apprenticeship as Skilled Worker and Skilled Worker @
Thomas Wack Skills
- Project Management
- Telecommunications
- Cloud Computing
- Business Development
- Sales
- Solution Selling
- Pre-sales
- CRM
- Customer Service
- New Business Development
- ITIL v3 Foundations Certified
- PMP
- IT Service Management
- Customer Service Management
- Leadership
- Intermediates
- Customer Satisfaction
- Customer Relations
- Customer-focused Service
- Customer Acquisition
- Voice of the Customer Analysis
- Customer Support
- Customer Insight
- Customer Interaction
- Customer Engagement
- Customer Experience
- Long-term Customer Relationships
- Salesforce.com
- International Sales
- Sales Process
- Risk Management
- Financial Risk
- Risk Assessment
- Operational Risk Management
- SLA
- Strategic Planning
- Marketing Strategy
- Strategic Partnerships
- High Potential Identification
- High Potential Development
- Team Leadership
- Strategic Leadership
- Account Management
- Operations Management
- Cost Management
- KPI Reports
- Reporting & Analysis
- Report Writing
- Standards Development
- Educational Leadership
Thomas Wack Summary
- Thomas Wack, based in Neu-Isenburg, HE, DE, was previously a Head of Assurance and Service Management at Global Cloud Xchange. Thomas Wack brings experience from previous roles at Orange Business Services and School of Audio Engineer. With a robust skill set that includes Project Management, Telecommunications, Cloud Computing, Business Development, Sales and more. Thomas Wack has 1 emails on RocketReach.
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