Thomas Monaghan Email & Phone Number
President @ Percepta
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Thomas Monaghan Location
- Montreal, QC, CA
Thomas Monaghan Work
- 2026 -now President @
- 2024 -2026 SVP Operations Excellence and Innovation @
- 2023 -2026 Senior Vice President @
- 2022 -2024 Group Vice President, Tech and Retail @
- 2021 -2022 Vice President of Emerging Markets @
- 2017 -2021 Vice President and General Manager Canada @
- 2012 -2017 Vice President and General Manager EMEA for TeleTech @
- 2011 -2012 Executive Director, Program Operations @
- 2010 -2011 Director, Program Operations @
- 2009 -2011 Senior Service Delivery Manager @
- 2009 -2009 Program Manager @
- 2008 -2009 Operations Supervisor @
- 2006 -2008 Team Leader @
- 2006 -2008 manager @
- 2006 -2006 Lead Agent @
- 2006 -2006 Customer Service Representative @
- 2004 -2004 Customer services agent @ M M Group
Thomas Monaghan Education
- Institute University of Ulster 2002-2006
- University of Ulster 2002-2006
- Institute Grosvenor Grammar 1995-2002
Thomas Monaghan Skills
- Team Management
- Coaching
- Customer Service
- Human Resources
- Leadership
- Management
- Sales
- Microsoft Excel
- Microsoft Office
- Outlook
- Microsoft Word
- PowerPoint
- Process Engineering
- Public Speaking
- Team Leadership
- Operations Management
- Strategy
- Customer Satisfaction
- Call Centers
- Performance Management
- Training
- Employee Training
- Customer Experience
- BPO
- Analysis
- Contact Centers
- Workforce Management
- Operations
- Service Delivery Management
- Offshoring
- Program Management
Thomas Monaghan Summary
- Thomas Monaghan, based in Montreal, QC, CA, is currently a President at Percepta. Thomas Monaghan brings experience from previous roles at TTEC. Thomas Monaghan holds a 2002 - 2006 Institute University of Ulster. With a robust skill set that includes Team Management, Coaching, Customer Service, Human Resources, Leadership and more. Thomas Monaghan has 1 emails and 1 mobile phone numbers on RocketReach.
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