Thomas Maher Email & Phone Number
Director Enterprise Service Management (ESM and ITSM) @ Acrisure
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Thomas Maher Location
- Lansing, MI, US
Thomas Maher Work
- Director Enterprise Service Management (ESM and ITSM) @ (March 2026 - Present)
- Technology Manager (ServiceNow Platform Owner) @ (September 2021 - January 2026)
- Manager – Enterprise Service Management (ITSM) @ (April 2007 - August 2021)
- Production Operations Manager - IT Service Management and Application Support @ (April 2014 - April 2017)
- Global Process Owner - IT Change and Release Management @ (January 2010 - March 2014)
- IT Change Manager @ (April 2007 - December 2009)
- Service Desk Manager @ (April 2002 - March 2007)
- IT Project Manager @ (February 2001 - June 2002)
- Information Technology Services Manager @ MCLAREN HEALTHCARE CORP (March 1999 - February 2001)
- Contact Center Operations Manager @ Jackson National Life Insurance Company (November 1997 - March 1999)
- Contact Center Operations Manager @ ELECTRONIC DATA SYSTEMS (EDS) CORPORATION (January 1989 - November 1997)
Thomas Maher Education
- Michigan State University
BA (Communication)
Thomas Maher Skills
- ITIL
- Strategic Planning
- Team Building
- Vendor Management
- Cross-functional Team Leadership
- Customer Service
- Change Management
- BMC Remedy
- Team Leadership
- Process Improvement
- Project Management
- IT Management
- Incident Management
- IT Service Management
- Management
- Leadership
- IT Strategy
- Business Analysis
- Troubleshooting
- SharePoint
- Software Documentation
- Microsoft Office
- Product Development
- Cross Functional Team Leadership
- Financial Analysis
- Software Development
Thomas Maher Summary
- Thomas Maher, based in Lansing, MI, US, is currently a Director Enterprise Service Management (ESM and ITSM) at Acrisure. Thomas Maher brings experience from previous roles at CarMax and Amway. Thomas Maher holds a BA in Communication @ Michigan State University. With a robust skill set that includes ITIL, Strategic Planning, Team Building, Vendor Management, Cross-functional Team Leadership and more. Thomas Maher has 1 emails and 4 mobile phone numbers on RocketReach.
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