Thomas Greco Email & Phone Number
Vice President Operations @ Canopy
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Thomas Greco Location
- Midlothian, VA, US
Thomas Greco Work
- 2025 -now Vice President Operations @
- 2024 -2025 Chief Operating Officer @
- 2022 -2024 Vice President of Account Management and Business Development and Operations @
- 2021 -2022 Head of Product Operations and Strategy @
- 2018 -2021 Vice President-Head of Operations @
- 2018 -2018 Director of Operations @
- 2016 -2018 Senior Vice President-Customer Operations @
- 2014 -2016 Vice President-Customer Operations @
- 2013 -2014 Director Operations @
- 2013 -2013 Senior Business Manager @
- 2012 -2013 Senior Manager US Card Training and Knowledge Management @
- 2010 -2012 Senior Business Operations Manager-Customer Acquisition and Cross Sell @
- 2008 -2010 Director Call Center Operations @
- 2007 -2008 Senior Vendor Manager-OnStar @
- 2006 -2007 Director of Call Center Operations @ New Era Tickets
- 2005 -2006 Senior Operations Manager @ Convergys
- 2000 -2005 Operations Manager @
- 1997 -2000 Sales Associate @
Thomas Greco Education
- Old Dominion University
Bachelors of Science Degree (Interpersonal Communication)
1997-2002 - Richard Bland College
Associate of Science (A.S.) (History)
1995-1997 - Clover Hill High School
High School Diploma (Communication)
1991-1995
Thomas Greco Skills
- Customer Experience
- Process Management
- Data Analysis
- Contract Negotiation
- PowerPoint
- Selling Skills
- Call Center
- Workforce Management
- Vendor Management
- Operations Management
- Customer Satisfaction
- BPO
- Customer Service
- Outsourcing
- Process Improvement
- Customer Retention
- Business Process Improvement
- Strategic Planning
- Inbound Marketing
- Call Center Development
- Call Centers
- Business Analysis
- Avaya
- Management
- Strategy
- Training
- Account Management
- Telecommunications
- Leadership
- Sales
- Cross-functional Team Leadership
- Team Leadership
- CRM
- Contact Centers
- Performance Management
- Business Process
- Budgets
- Integration
- Marketing
- Credit Cards
- Selling
- IT Strategy
- Customer Relationship Management Crm
- E Commerce
- SQL Server
- Business Process Design
- Capability Modeling
- Agile
- Linux
- PMO
- Cross Functional Team
- Agile Project Management
- Websphere
- Portfolio Management
- TIBCO
- Agile Methodologies
- Mentoring
- Application Architecture
- Mq
- Technical Architecture
- J2EE
- Business Process Analysis
- Oracle
- Apache
- Performance Tuning
- Project Portfolio Management
- Enterprise Architecture
- Program Management
- Spring
- Cross Functional Team Leadership
- Web Services
- Enterprise Software
- Spring Framework
- Coaching
- DB2
- Unix
- SOA
- Cloud Computing
- Java Enterprise Edition
- Architecture
- Microsoft Office
- Customer Relationship Management
Thomas Greco Summary
- Thomas Greco, based in Midlothian, VA, US, is currently a Vice President Operations at Canopy. Thomas Greco brings experience from previous roles at Thrive Financial, Inc, Canopy Servicing and Petal. Thomas Greco holds a 1997 - 2002 Bachelors of Science Degree in Interpersonal Communication @ Old Dominion University. With a robust skill set that includes Customer Experience, Process Management, Data Analysis, Contract Negotiation, PowerPoint and more. Thomas Greco has 3 emails and 4 mobile phone numbers on RocketReach.
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