2015 -2016 Senior Vice President of Customer Service @
2012 -2016 Executive Vice President @ Inilex
2007 -2012 Senior Director, Worldwide Support and Training @
2005 -2007 Director, Worldwide Customer Service @ NOVARIANT AutoFarm
2001 -2005 North American Support Manager @ BEELINE Technologies
1996 -2001 GSE @
Thomas Gordy Education
Arizona Western College
University of Arizona
Thomas Gordy Skills
CRM design, automation & implementation
Customer loyalty strategy
OEM negotiations
OEM relationship management
Warranty policy
Warranty Administration
Employee Management
International Management
Strategic Planning
ACD
ACD design
Automation
CRM software
Salesforce.com
Process Development
Process Improvement
Process Optimization
Performance Metrics
Hardware Support
Call Center Development
Proposal Writing
Business Communications
Outlook
Excel
Word
PowerPoint
Microsoft Excel
Project Management
CRM
Designs
Sales
New Business Development
Management
Customer Service
Product Development
Microsoft Word
Troubleshooting
Product Management
Strategic Partnerships
Sales Management
Cross-functional Team Leadership
Product Marketing
Call Centers
Process Simulation
Account Management
Warranty
Testing
Customer Satisfaction
Leadership
Marketing
Team Building
Public Speaking
Operations Management
Crm Design
Automation And Implementation
Cross Functional Team Leadership
Thomas Gordy Summary
Thomas Gordy, based in Phoenix, AZ, US, is currently a Chief Executive Officer at SareKon. Thomas Gordy brings experience from previous roles at SareKon, Engage To Sell, LLC, Libra Systems (Greater Profits | Greater Protection) and Spireon. Thomas Gordy holds a Arizona Western College. With a robust skill set that includes CRM design, automation & implementation, Customer loyalty strategy, OEM negotiations, OEM relationship management, Warranty policy and more. Thomas Gordy has 2 emails and 3 mobile phone numbers on RocketReach.
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