Thomas Ferrara Email & Phone Number
Sr. Workforce Planning Analyst @ Prime Therapeutics
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Thomas Ferrara Location
- Pennsylvania, United States
Thomas Ferrara Work
- 2024 -now Sr. Workforce Planning Analyst @
- 2013 -2024 Workforce Management Analyst @
- 2011 -2012 Sr. Scheduling Coordinator @
- 2009 -2011 Forecasting and Planning Analyst @
- 2008 -2009 Scheduling Analyst @
- 2007 -2008 Intra-Day Analyst @
- 2006 -2007 Customer Account Executive - Internet and Telephone Support @
Thomas Ferrara Education
- TESST College of Technology-Baltimore 2004-2005
- University of Maryland Baltimore County 2002-2004
Thomas Ferrara Skills
- Leadership
- Customer Experience
- Forecasting
- Customer Satisfaction
- Aspect Eworkforce Management
- Microsoft Excel
- Vendor Management
- Training
- Cisco Certified
- Call Centers
- Process Improvement
- Team Leadership
- IEX Total View
- Customer Service
- Cisco Call Manager
- Workforce Management
- Analysis
- Team Oriented
Thomas Ferrara Summary
- Thomas Ferrara, based in Pennsylvania, United States, is currently a Sr. Workforce Planning Analyst at Prime Therapeutics. Thomas Ferrara brings experience from previous roles at PayPal and Comcast. Thomas Ferrara holds a 2004 - 2005 TESST College of Technology-Baltimore. With a robust skill set that includes Leadership, Customer Experience, Forecasting, Customer Satisfaction, Aspect Eworkforce Management and more. Thomas Ferrara has 1 emails and 1 mobile phone numbers on RocketReach.
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