Thomas Dücke's Location
United Kingdom
Thomas Dücke's Work
- Chief Operating Officer, Digital @ BT Group
- Managing Director - Design, Delivery and Service Operations, Global @ BT Group
- Vice President of Global Sales and Client Partner @ BT Group
- Vice President Customer Service Operations @ BT Group
- Transformation Director @ BT Group
- Chief Operating Officer @ Sitel UK & Ireland
- Chief Operating Officer @ Sitel UK & Ireland
- Executive Director, Europe @ SYKES
- Managing Director Netherlands and Germany @ SYKES
- Key Account Director @ SYKES
Thomas Dücke's Education
- Vocational College, Vienna
Business Administration and Management
1985 - 1988 - Agricultural Sciences and Research College Schönbrunn, Vienna
Agricultural Engineering & Economics
1982 - 1985
Thomas Dücke's Skills
- Performance Management
- Coaching
- Customer Relations
- ITIL
- IT Service Management
- Continual Service Improvement
- P&L Management
- General Management
- Cost Transformation
- COPC
Thomas Dücke's Summary
Thomas Dücke, based in United Kingdom, is currently a Chief Operating Officer, Digital at BT, bringing experience from previous roles at BT. Thomas Dücke holds a 1985 - 1988 Business Administration and Management @ Vocational College, Vienna. With a robust skill set that includes Performance Management, Coaching, Customer Relations, ITIL, IT Service Management and more, Thomas Dücke contributes valuable insights to the industry. Thomas Dücke has 3 emails on RocketReach.
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