Thomas Duecke Email & Phone Number
Chief Operating Officer, Digital | Turnaround and Transformation | £1bn Value Creation @ BT Group
5 free lookup(s).
No credit card required.
Thomas Duecke Location
- London, GB
Thomas Duecke Work
- 2021 - now Chief Operating Officer, Digital | Turnaround and Transformation | £1bn Value Creation @
- 2017 - 2021 Managing Director, Operations and Transformation | Turnaround | CX Step-Change @
- 2012 - 2017 Director, UK Corporates and Global Accounts | Sales | P and L | Growth | Turnaround @
- 2010 - 2012 Vice President Customer Service Operations @
- 2008 - 2010 Director, Cost Transformation @
- 2006 - 2008 Head of Global Sourcing | Strategy | Transformation @
- 2003 - 2006 Chief Operating Officer @
- 1997 - 2003 Managing Director, Europe @ SYKES
- 1996 - 1997 Marketing and Sales Contractor (North America) @ Various
- 1990 - 1995 Finance Manager @
- 1988 - 1990 Procurement Specialist @
Thomas Duecke Education
- Vocational College of Commerce, Vienna
Vocational Certificate (Business Administration and Management)
1985 - 1988 - Agricultural Sciences and Research College Schönbrunn, Vienna
(Agricultural Engineering & Economics)
1982 - 1985
Thomas Duecke Skills
- Performance Management
- Coaching
- Customer Relations
- ITIL
- IT Service Management
- Continual Service Improvement
- P&L Management
- General Management
- Cost Transformation
- COPC
- Six Sigma
- Training & Development
- Assessment Centres
- Strategic Planning
- Problem Solving
- Execution Skills
- Execution Management
- Employee/Labor Relations
- Merger & Acquisition Integration
- Management
- BPO
- Outsourcing
- Leadership
- Service Delivery
- Contact Centers
- Customer Experience
- CRM
- Call Centers
- Continuous Improvement
- Offshoring
- Training
- Project Management
- Customer Service
- Transition Management
- Project Planning
- Assessment Center
- Employee Training
- Strategic Partnerships
- Business Development
- Business Process Improvement
- Business Transformation
- Telecommunications
- Strategy
- IT Outsourcing
- Change Management
- Microsoft Office
- Account Management
- Merger and Acquisition Integration
- Corporates
- Development
- Training and Development
- PowerPoint
- Customer Relationship Management Crm
- Customer Relationship Management
Thomas Duecke Summary
- Thomas Duecke, based in London, GB, is currently a Chief Operating Officer, Digital | Turnaround and Transformation | £1bn Value Creation at BT Group. Thomas Duecke brings experience from previous roles at BT Group. Thomas Duecke holds a 1985 - 1988 Vocational Certificate in Business Administration and Management @ Vocational College of Commerce, Vienna. With a robust skill set that includes Performance Management, Coaching, Customer Relations, ITIL, IT Service Management and more. Thomas Duecke has 4 emails and 2 mobile phone numbers on RocketReach.
5 free lookup(s).
No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Looking for a different Thomas Duecke?
Find contact details for 700 million professionals.
Top BT Group Employees
Ed Briggs
CFO Networks, Digital and Corporate Units
Cirencester, GB
Claire Gillies
Chief Executive Officer-Consumer
United Kingdom
Graham Mainstone
CTO
Guildford, England, GB
Douglas Lubbe
Chief Financial Officer BT International
United Kingdom
How It Works
Get a Free Account
Sign up for a free account. No credit card required. Up to 5 free lookups. 
Search the #1 Contact Database
Get contact details of over 700M profiles across 60M companies - all with industry-leading accuracy. Sales and Recruiter users, try out our Email Finder Extension. 
Use our AI-Powered Email Finder
Find business and personal emails and mobile phone numbers with exclusive coverage across niche job titles, industries, and more for unparalleled targeting. Also available via our Contact Data API. 
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co