Thien Lam Email & Phone Number
Manager - Outsource Operations @ Mimecast
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Thien Lam Location
- Melbourne, VIC, AU
Thien Lam Work
- 2023 -now Manager - Outsource Operations @
- 2022 -2023 Revenue Operations Manager @
- now Customer Support Analyst @
- 2021 -2022 Operations Manager @
- 2020 -2021 Senior Implementation Consultant @
- 2018 -2020 Business Analyst APAC @
- 2017 -2018 Implementation Project Manager @
- now Implementation Project Manager @
- 2016 -2017 Project Manager @
- 2012 -2016 Business Systems Lead and Operations @
- now Project Manager @
- 2011 -2012 Senior Customer Support Analyst @
- now Business Systems Lead and Operations @
- 2010 -2011 Customer Support Analyst @
- 2010 -2010 ADSL Technician Level 2 @
- now ADSL Technician Level 2 @
- 2009 -2010 Support Technician @
- now Support Technician @
- now APS4 Senior Agreements Consultant @
- 2007 -2009 APS4 Senior Agreements Consultant @
- 2007 -2007 APS3 Victorian Agreements Assessor @
- now APS3 Victorian Agreements Assessor @
Thien Lam Education
- RMIT University
Advanced Diploma (Business Systems)
Thien Lam Skills
- Customer Contact
- Business Analysis
- Requirements Analysis
- Stakeholder Management
- ITIL v3 Foundations Certified
- SDLC
- System Administration
- Expense Management
- Software Project Management
- Cloud Computing
- Integration
- Business Intelligence
- PRINCE2
- SQL
Thien Lam Summary
- Thien Lam, based in Melbourne, VIC, AU, is currently a Manager - Outsource Operations at Mimecast. Thien Lam brings experience from previous roles at Onside, Fraedom, Ascenda and Allocate Software. Thien Lam holds a Advanced Diploma in Business Systems @ RMIT University. With a robust skill set that includes Customer Contact, Business Analysis, Requirements Analysis, Stakeholder Management, ITIL v3 Foundations Certified and more. Thien Lam has 3 emails on RocketReach.
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