Theresa De Vera's Location
Kuala Lumpur, MY
Theresa De Vera's Work
- Assistant Contact Center Manager @ Teleperformance
- Unit Manager @ Acquire Inc.
- Operations Manager @ Synnex-Concentrix Corp.
- Assistant Operations Manager @ Concentrix
- Team Captain @ PSR/PSS/SPSS
Theresa De Vera's Education
- Central Colleges of the Philippines
C.C.P (BS ECE)
1993 - 1997 - Tertiary
BS B.S (Electronics and Communications Engineering; Secondary)
- Elementary : Rosario Elementary School
- East Rizal)Instructor (Central Colleges of the Philippines and AMA College East Rizal)
Theresa De Vera's Skills
- Transition Management
- Outsourcing
- Call Center
- Workforce Management
- BPO
- Analysis
- Contact Centers
- Call Centers
- Customer Experience
- Customer Satisfaction
Theresa De Vera's Summary
Theresa De Vera, based in Kuala Lumpur, MY, is currently a Assistant Contact Center Manager at Teleperformance Philippines, bringing experience from previous roles at Acquire Inc., Synnex-Concentrix Corp., Concentrix, Inc and PSR/PSS/SPSS. Theresa De Vera holds a 1993 - 1997 C.C.P in BS ECE @ Central Colleges of the Philippines. With a robust skill set that includes Transition Management, Outsourcing, Call Center, Workforce Management, BPO and more, Theresa De Vera contributes valuable insights to the industry. Theresa De Vera has 2 emails on RocketReach.
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