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Thematic unifies and harnesses survey responses, calls, tickets, and reviews to deliver customer Intelligence that scales across your organization, tailored for every team. CX teams quickly prioritize and understand issues. Product teams discover opportunities to increase usage. Marketing teams clarify and refine messaging. Support teams identify how to reduce churn. All from the same unified data, through the precise lens each team needs. Our AI×Human engine doesn't just analyze feedback—it discovers customer truth tied directly to your business metrics and decisions. Research-grade analysis, verified by humans and grounded in context, so you get insights you can defend in any boardroom. Trusted by LinkedIn, DoorDash, Mitsubishi, Bill.com, Woolworths, and more. Ready to embed customer intelligence into everyday decision making? Reach out at sales@getthematic.com

Website http://www.getthematic.com
Revenue $1 million
Employees 45 (32 on RocketReach)
Founded 2016
Phone (888) 433-5010
Technologies
Industry Text Analytics, Software Development, Business Services General, Consumer Reviews, Customer Sentiment Analysis, Business Services, Commerce and Shopping, Customer Feedback Analysis, Customer Service, Coding Open Ended Questions, Nps Analytics, Data and Analytics, Customer Experience, Software, Customer Insights, Customer Retention, Customer Loyalty, Natural Language Processing, Customer Analytics, Sentiment Analysis, Net Promoter Score
Keywords Customer Feedback Analysis, Customer Experience Insights, Customer Analytics Platform, Customer Insights Platform, Text Analytics, Ai Powered Insights, Voice Of Customer Analytics, Sentiment Analysis, Feedback Analysis Tools, Product Feedback Analysis, Customer Feedback Software, Qualitative Data Analysis, Data Analytics For Business, Customer Journey Mapping, Data Driven Decisions, Natural Language Processing, Market Research Tools, Business Intelligence Tools
Competitors Zoho, Medallia, SurveyMonkey, UserTesting, Qualtrics, Clarabridge (acquired by Qualtrics), WeightWatchers, Listen360, Typeform, Satisfaction +43 more (view full list)
SIC SIC Code 73 Companies, SIC Code 737 Companies
NAICS NAICS Code 541 Companies, NAICS Code 54 Companies, NAICS Code 541511 Companies, NAICS Code 54151 Companies, NAICS Code 5415 Companies

Thematic Questions

The Thematic annual revenue was $1 million in 2026.

Nathan Holmberg is the CTO and Co-founder of Thematic.

32 people are employed at Thematic.

Thematic is based in San Francisco, California.

The NAICS codes for Thematic are [541, 54, 541511, 54151, 5415].

The SIC codes for Thematic are [73, 737].

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