The Functionary helps companies scale operations around the reality of their business, not a standard model. With talent across 20 countries, 1,600+ employees, and 9 delivery hubs, we give clients the flexibility to choose where support is delivered and pull from the right global talent for the work. Our model combines flexible delivery, disciplined performance, and AI-assisted workflows, backed by 97% SLA delivery, 98% client retention, and 5M+ support requests handled. - Customer Experience: Multilingual support teams that deliver fast, accurate customer care inside your tools and service standards. - Software Development Solutions: English-speaking developers matched for technical expertise, communication, and fit. - Business Operations & Consulting: Flexible operational support for back-office work, business processes, and growth needs. - AI Adoption Support: Practical support for bringing AI into live operations through workflow cleanup, documentation, QA, and process support.
| Website | http://www.thefunctionary.com |
| Revenue | $292.5 million |
| Employees | 434 (283 on RocketReach) |
| Founded | 2017 |
| Address | 11698 FM 428, Aubrey, Texas 76227, US |
| Phone | +1 888-250-6378 |
| Technologies |
JavaScript
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HTML
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PHP
+32 more
(view full list)
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| Industry | IT Services and IT Consulting, Business Services General, Business Services |
| Keywords | Outsourcing Solutions, Team Integration, Business Scaling, Tech Strategy, Remote Teams, Growth Strategies, Workforce Solutions, Process Optimization, Productivity Improvement, Efficiency Consulting, Business Efficiency, Strategic Outsourcing, Technology Integration, Scaling Strategies, Operational Efficiency, Project Management, Offshore Outsourcing, Global Teams, Resource Optimization |
| Competitors | Upwork, Robert Half, Fiverr, Freelancer.com, Toptal, Aquent, Creative Circle, FlexJobs, We Work Remotely, theAGENCYdotcom +42 more (view full list) |
| SIC | SIC Code 73 Companies, SIC Code 738 Companies |
| NAICS | NAICS Code 56 Companies, NAICS Code 561 Companies |
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The Functionary Questions
The The Functionary annual revenue was $292.5 million in 2026.
Po Lo is the Founder of The Functionary.
283 people are employed at The Functionary.
The Functionary is based in Aubrey, Texas.
The NAICS codes for The Functionary are [56, 561].
The SIC codes for The Functionary are [73, 738].
Top The Functionary Employees
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Po Lo
Founder at The Functionary
Austin, TX, US -
22
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Vaibhav Sharma
Information Technology Recruitment Specialist at The Functionary
Philadelphia, PA, US11 -
Ariel Rodriguez
Technical Product Manager at The Functionary
San Salvador, El Salvador2 -
Kristine Marie Gamilla
Country Head and Director of Delivery at The Functionary
Valenzuela, NCR, PH11 -
Nathan Ochoa
Senior Talent Acquisition Specialist at The Functionary
Princeton, TX, US11
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