Tharon Shiley Email & Phone Number

Director of Customer Success @ Benefit Communications Inc.

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Tharon Shiley Location

Awendaw, SC, US

Tharon Shiley Work

Director of Customer Success @ (May 2026 - Present)
Sr. Risk Integration Program Manager @ (April 2025 - April 2026)
Sr. Technical Program Manager @ (March 2022 - April 2025)
Sr. Program Manager, Amazon Web Services @ (December 2019 - March 2022)
Senior Director, Enterprise PMO @ (May 2017 - December 2019)
Director, Engineering PMO @ (December 2015 - May 2017)
Market Owner - Program Delivery @ (June 2013 - December 2015)
Transition Project Manager @ (January 2005 - June 2013)
Solutioning and Transition Lead @ RBC Liberty Insurance Services (January 2002 - January 2005)
Business Analyst @ Liberty Insurance Services (January 1998 - January 2002)

Tharon Shiley Education

Bowling Green State University
BS (Secondary Education and History)
1992-1996

Tharon Shiley Skills

Agile Methodologies
Agile Project Management
Analytical Skills
Annual Planning
Artificial Intelligence (AI)
Attention to Detail
Banking
Budgeting
Build Strong Relationships
Business Analysis
Business Development
Business Process
Business Process Improvement
Business Process Outsourcing (BPO)
Business Relationship Management
Business Strategy
Business Transformation
Call Center Development
Change Management
Client Relations
Coaching
Collaborative Style
Communication
Conflict Management
Conflict Resolution
Confluence
Continuous Improvement
Corporate Strategy
Corrective Actions
Cross-functional Team Leadership
Customer Relationship Management (CRM)
Customer Retention
Customer Service
Customer Success
Driving Results
Establishing Relationships
Facilitation
Global Delivery
IT Outsourcing
IT Project Implementation
Information Security
Information Technology
Interpersonal Skills
Jira
Key Performance Indicators
Leadership
Leadership Development
Management
Microsoft Excel
New Product Rollout
New Program Launches
Operational Risk Management
Operations Management
Oral Communication
Organization Skills
Organizational Leadership
Organizational Planning
Outsourcing
PMO
PMO Design
PMP
Participative
Presentations
Problem Solving
Process Improvement
Product Introduction
Program Delivery Management
Program Management
Project Delivery
Project Management
Project Management Office (PMO)
Project Planning
Project Plans
Project Portfolio Management
Relationship Building
Resource Allocation
SDLC
Scrum
Software Development
Software Project Management
Software as a Service (SaaS)
Solution Implementation
Stakeholder Engagement
Strategic Planning
Strategic Programs
Strategic Thinking
Strategy
Strategy Implementation
Systems Design
Talent Management
Team Leadership
Teamwork
Time Management
Timelines
Training Delivery
Transition Management
Vendor Management
Written Communication

Tharon Shiley Summary

Tharon Shiley, based in Awendaw, SC, US, is currently a Director of Customer Success at Benefit Communications Inc.. Tharon Shiley brings experience from previous roles at Amazon, Amazon Web Services (AWS) and Benefitfocus. Tharon Shiley holds a 1992 - 1996 BS in Secondary Education and History @ Bowling Green State University. With a robust skill set that includes Agile Methodologies, Agile Project Management, Analytical Skills, Annual Planning, Artificial Intelligence (AI) and more. Tharon Shiley has 1 emails and 1 mobile phone numbers on RocketReach.