TextYess Information

TextYess is the Autonomous CRM for eCommerce brands: a CRM, and the AI agents that run it. CRM is one of the biggest revenue drivers in ecommerce, and one of the hardest to run well. Every new channel, segment and campaign adds work, and teams rarely grow at the same pace. TextYess does that work. It brings every customer's orders, conversations and behaviour into one profile. On top of it, AI agents find the opportunities worth acting on, build the segments, write the campaigns and flows, and run them across email, WhatsApp and your website. They also answer your customers, recommend products and recover sales. Your team stays in control. The agents follow your strategy, guardrails and brand voice, and take on more autonomy as they prove their results. More CRM revenue. Less manual work. More than 350 ecommerce brands use TextYess, including Ducati, Veralab and PittaRosso. Founded in Milan in 2023 by Riccardo Russo and Edvaldo Gjonikaj. Backed by Italian Founders Fund, VC Partners and Entourage.